Job description

Responsibilities :

• Understand how applications support business processes and apply this knowledge to solve defined business problems.
• Design and deliver high quality solutions through system configuration and/or requesting technical development that meet overall business requirements.
• Interface with business process owners to facilitate process improvement and develop new functionality.
• Develop documentation for systems and processes.
• Develop and manage project plans for your area.
• Understand customer needs and quantify appropriate actions.
• Design, document, and implement unit, integration, and parallel test plans.

Capability to partner with the business and jointly develop technology enabled solutions

Must Have :

• At least 2 end to end implementations of SAP CS/SM
• Knowledge of Process Flows in SAP Service solution including awareness of SAP 1909
• Experience configuring and delivering SAP solutions with Service Contracts; Warranties; Notifications; Repair Orders; Service Orders; Pricing; Resource related billing.
• Experience working with business process flows for consignment sales.
• Experience working with functionality of Equipment; Serialization; Task lists, SAP Installed Base Experience with HP ALM tool.
• SAP experience in the medical devices, biotech, healthcare or Pharma industries
• Experience with validated systems
• SAP’s Solution Manager, including process and performance monitoring
• Understanding of the ASAP methodology
• Knowledge of integration with ServiceMax is a plus.

Other Required Skills :

• Excellent customer service, interpersonal, communication and team collaboration skills
• Able to understand and adhere to change management procedures and internal guidelines
• Collaborate with team members to find solutions for complex problems and promote continuous improvement on services
• Ability to deliver high profile activities to tight timescales
• Ability to multi-task and work on a 24/7 support rotation
• Capable of taking ownership of tasks from beginning to end

Job Type: Full-time

Salary: From $120,000.00 per year

Experience level:

• 9 years

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Can you be onsite at Allendale, NJ (or) Kalamazoo, MI ?
• Do you have at least 2 end to end implementations of SAP CS/SM ?

Work Location: One location

smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.