Job description

About us

CosMedical Technologies® is considered a forerunner in providing private label skin care solutions to medical spas, dermatologists, and plastic surgeons worldwide. Founded in 1993 by a practicing and board-certified dermatologist with 40+ years of experience, CosMedical offers a wide range of clinically developed skin care products backed by comprehensive marketing, education, and one-on-one support.

Our work environment includes:

• Growth opportunities
• Casual work attire
• Relaxed atmosphere
• Company perks
• Safe work environment
• Team driven environment

The Company

CosMedical Technologies is a leader in the manufacturing of high-quality dermatologist formulated skincare products. Our clients are medical spas, dermatologists, and plastic surgeons who want high-quality, low volume, private-label products to sell under their own brand, increasing their business revenue and customer satisfaction.

Duties and Responsibilities:

CosMedical Technologies is seeking an experienced administrative professional to join its sales team as a Sales Support Associate based in our corporate headquarters in Davie, Florida. This individual is responsible for administrative and operational support to assist the Practice Development Specialists in their daily activities to achieve department and organizational goals.

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Assist with daily administrative tasks and specific projects related to sales and customer service, including but not limited to; order entry, answering the phones, supporting sales executives with daily administrative tasks, processing customer complaints and replacement orders.

· Issue the company’s daily and weekly sales reports to sales team and management.

· Serve as primary liaison between sales team and warehouse fulfillment team for daily processing of sales orders.

· Assist sales division with international distributor orders, sales team standard operating procedure creation, sales team quality assurance process and cross departmental projects.

· Manage the process of registering customer alternate product names.

· Support new customer orders by pre-authorizing customer credit cards to allow for order fulfillment by warehouse.

· Support the Vice President of Sales with various administrative tasks.

· Manage general office administration including phones, faxes, ordering supplies and meals for office staff.

Desired Skills and Experience

Ideal candidate must be able to demonstrate an ability to work collaboratively with multiple sales team members and with other company departments such as operations, accounting, and marketing. While the role is based in the corporate office, many staff work remotely, therefore you must be effective working independently and build trusting working relationships with others virtually. Excellent organizational, communication, and interpersonal skills are essential.

The ideal candidate will also have the following characteristics:

· Strong work ethic

· Self-motivation

· High level of computer skills (Microsoft Excel, SAGE 100 and SAGE CRM will be used daily)

· Excellent listening and communication skills

· Excellent organizational skills

· Desire to excel in a fast-paced, growing company

· 3+ years’ experience in a similar position

We offer an attactive salary/bonus plan, and comprehensive benefits package including 100% employment paid health, dental, vision and life insurance, 401(k) matching, paid holidays and PTO. This position is an on-site position at company headquarters in Davie, FL.

Job Type: Full-time

Pay: $55,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Fort Lauderdale, FL 33314: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service (Preferred)

Work Location: In person

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