Job description

**THIS POSITION IS BASED OUT OF ST. CROIX VIRGIN ISLANDS**

Here is an incredible opportunity to work with one of the most exciting and well-known businesses in the Virgin Islands, high-growth solar sales, and installation company with a proven track record of performance and customer satisfaction in a territory with abundant sunshine but expensive and unreliable electricity, Prosolar Systems delivers unparalleled service with cutting edge technology to save our customers money while providing energy security from power outages and rising utility costs. ProSolar is currently the largest residential and commercial solar company in the Caribbean. We’re looking for great and energetic team members throughout the US Virgin Islands who want to significantly advance their careers in a rising market, while helping reduce the islands’ dependency on fossil fuels. Quality, safety, and efficiency are required. Come grow with ProSolar in this fun and satisfying new industry.

Are you looking and ready to position yourself in a high growth high impact career in one of the fastest growing industries? Prosolar Systems hiring energetic Sales & Service Administrator

A Sales & Service Administrator uses the knowledge of company products and services to connect with customers and generate sales. Highly motivated and self driven.

Required Skills/Abilities:

• Required Skills/Abilities:
• Bilingual (Spanish) preferred
• Excellent customer service skills
• Availability of Monday-Friday
• Valid driver license

Education and Experience:

• High school diploma or equivalent
• At least 2 years related experience

Education, Qualifications and Experience:

• High School diploma or equivalent
• Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating
• At least 2+ years of previous solar installation experience required
• Authorized to work in the US for any employer.

Duties/Responsibilities:

• Field all incoming calls
• Initial data entry for Service Tickets and Sales Information requests
• Work with Senior Technical Service Manager to schedule service, contact customers, and organize and manage Service Dept. data
• Responsible for Service billing review and confirmation (some credit card processing)
• Daily communication with the Sales team as needed to update customer concerns and scheduling
• Ability to access and utilize our company CRM and basic graphics programs required
• Coordinate with Sales Director to develop collateral for sales campaigns
• Data management concerning all aspects of the Service Dept.
• Initial sales information is entered into the company CRM and weekly marketing and sales data collection is coordinated and relayed to the Sales Directors
• Sales queries are relayed to the Sales Director for assignment
• Other tasks as assigned.

Compensation & Benefits:

• Long term stability in a fast-growing industry
• Competitive compensation,
• Paid Holidays
• 401k plan supported by a company match,
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• The satisfaction of knowing they are working for an organization leading the way in clean energy initiatives and much more!

**Benefits are subject to eligibility criteria***

Prosolar Systems is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Prosolar, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone.

We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you have a disability or special need that requires accommodation, please let us know.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• St Thomas, VI 00802: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Sales: 1 year (Required)

Work Location: One location

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