Job description

The Tyndale Company, a 7x Top Workplace winner, is adding a new CRM Assistant to support our national sales team with management, maintenance, and improvements to our CRM (Salesforce) and the compatible software tools that we use in conjunction for lead capture, prospect insight/intelligence and data backup. Support services include a variety of sales administrative tasks, handling of introductory lead qualification and territory assignments. You will work alongside our CRM Manager and gain valuable insights to Tyndale's sales and business development process.

HYBRID/REMOTE: Tyndale supports a strong work-life balance. The CRM Assistant will work 2 days per week onsite, and 3 days per week remote. To be considered, candidates must reside within a commutable distance from our Tyndale headquarters in Pipersville, PA (Bucks County) for onsite work.

Responsibilities

• Ensure that all inbound sales leads are reviewed and appropriately assigned within our CRM system according to our sales territory parameters
• Assist Sales with researching new prospect categories and individual prospects, adding them to our CRM for active pursuit
• Assist with Salesforce initiatives, customizations, and execution of agreed upon programs, campaigns, and implementations
• Perform maintenance tasks on a regular basis to ensure data integrity
• Participate in Salesforce Task Group, which includes key stakeholder members, and work to maintain and improve Salesforce and our uses
• Act as a Subject Matter Expert (SME) for Salesforce and licensed tools including Demandbase (prospect insight/market intelligence), iCapture (lead capture) and DuplicateCheck
• Prepare monthly V2025 and Sales Leadership reports to track key established sales metrics
• Assist with organizational sales initiatives, including projects and research assignments.

Qualifications

• Bachelor's Degree strongly preferred.
• Minimum of six (6) months of relevant CRM management experience
• Candidate must be analytical, data-driven, and well-versed with Salesforce and Excel
• Excellent organization and time management skills
• Strong computer skills - proficient in MS Office.
• Ability to work independently and to learn quickly
• Ability to interact as a strong team player and comfortable working in collaborative environments
• Commitment to continuous learning and demonstrated ability and willingness to learn new skills, with initiative to self-teach
• Excellent verbal and written communication skills; ability to write in a clear and concise manner and provide detailed explanations orally

Benefits:

• Competitive pay-rate;
• Great family-friendly culture, with proven track record of company growth;
• Comprehensive benefits package including Medical, Dental and Vision insurance; 401k with company match; Paid Holidays, Jury Duty and Bereavement Leave, STD/LTD, Company-wide Bonus Plan, and product discount;
• Paid Maternity & Paternity Leave;
• Tuition and Professional Development Assistance;
• Complete Wellness program includes free healthy snacks, on-Demand fitness classes, and a corporate discount on health-tracking devices;
• Generous Paid Time Off Package.

About Tyndale:

Tyndale Company, Inc., located in Pipersville, PA, is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 30 years of FR experience. We serve electric utilities, oil and gas, transportation, and other industries across all 50 states. We are a family owned company and we believe that the key to our success is our employees. Because of this, Tyndale has been recognized as an employee-rated Top Workplace in the Greater Philadelphia area. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.

Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.

E.O.E

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Pipersville, PA 18947

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