Job description
The Kingston Resorts is a 145 acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level.
Responsibilities
- Update, process, generate and distribute daily, weekly and monthly revenue management reports in various systems, including Hiltons Revenue Management System, Netrez/OnQ PMS, HILSMART, Key Hotel Marketing Reports Microsoft Word, Excel, Access, Delphi/DMPE, and OnQ FMS, and more.
- Daily and Weekly Shop Call Reports, Various Booking Pace reports (i.e.: promotions, seasonal, etc), Month-end Revenue Management, OnQ FMS, and Market Comparison Reports.
- Data entry into various systems, including Excel, assist in preparation of the monthly forecast reports, monthly displacement report, monthly transient historical trend reports, monthly no-show analysis reports and Demand Calendars.
- Development of new reports, as needed, to assist in preparation for the weekly revenue management meetings or data analysis.
- Maintain historical statistical data from all distribution channels. Analyze and present accurate picture of trends, demand and market conditions.
- Monitor and analyze the competition daily and weekly through shop calls, the Internet to identify selling strategies and market trends. Enter shop call information into database. Alert DRM and ADRM of emerging trends.
- Maintain and enter accurate rate and demand information in Delphi/DMPE, NETREZ/OnQ PMS and OnQ RMS in a timely manner.
- Daily, weekly and monthly updates to transient demand, rack and ssg rates.
- Utilizing NETREZ/OnQ PMS to change rates on SRPs or inventory controls.
- Utilizing RMS to implement inventory controls.
- Maintain / monitor group inventory in CRS. Monitor / follow-up group cut-off dates in all systems.
- Accurate preparation and distribution of daily and weekly occupancy forecasts.
- Provide administrative support for the Revenue Department to include:
- Light typing in Microsoft Word, with little direction as far as content, including weekly Revenue Management Meeting minutes.
- Answer, route and assist DRM and ADRM's with incoming phone calls.
- Filing on a daily basis.
- Distribution of inboxes and outboxes.
- Copying of reports for distribution and for the weekly revenue management meetings.
Pay rate - $17.00 per hour
If you believe hospitality and a friendly smile are your strengths, we want to talk to you!
This is a full-time, year-round position working at the Kingston Resorts. Benefits include, medical, dental, vision, life insurance, 401k. We offer Free Meal per shift, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace
Experience
Preferred- 4 year(s): Excel
- 2 year(s): Administrative
- 1 year(s): Revenue experience in the hospitality or similar field
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