Managers wanted!

Sally’s Apizza is growing! Sally’s Apizza is one of the famous cornerstone restaurants continuously operating since 1938. Sally's Apizza is known for its thin-crust pizza made using the freshest ingredients baked in the original 80+ year-old coal-fired oven.

Sally’s Apizza is looking for experienced restaurant floor managers to join our team. We are looking for responsible individuals with a background in restaurant management. The ideal candidate should be energetic, personable, engaging, and understand the technical aspects of great hospitality. Must have a flexible schedule, experience in a high-volume setting, and be willing to roll up your sleeves to get “hands-on”. If you think you have what it takes to join our team, then apply today with your resume and cover letter. We look forward to hearing from you!

• Previous management experience preferred but not required
• Ability to work on your feet 8-10 hours per day
• Able to be scheduled any day of the week, opening, or closing
• Available to work on holidays (except Thanksgiving and Christmas because Sally’s is closed)
• Basic understanding of the Microsoft suite of programs

The Role:

As a member of the management team, the Floor Manager will conduct the day-to-day restaurant operations according to company standards and policies. They will be directly responsible for managing front and back-of-house employees as well as engaging with guests to provide a high level of hospitality in our dining rooms.

As the Manager, you will...

• Fully understand and embody the Sally’s Apizza culture and historical evolution of the brand.
• Be the direct point of contact for all front and back-of-house team members on a shift-to-shift basis.
• Mentor, teach, and train hourly line staff to perform at a high level and exceed expectations while building relationships with employees that foster loyalty and teamwork.
• Adhere to and coach our standard operating procedures for all front and back-of-house hourly positions.
• Help to solve all guest-related issues.
• Maintain a presence in the dining room to ensure a smooth flow of service.
• Conduct daily pre-shift meetings with the hourly staff.
• Perform end-of-shift closing duties to company standards.
• Communicate operational updates to the General Manager.
• Interview and hire new hourly line staff.
• Administer progressive discipline to hourly line staff when necessary.
• Monitor staff performance and actively participate in staff performance reviews.
• Assist with the opening and closing of the restaurant when necessary.

SALLY’S CORE VALUES

Obsession for Apizza

True passion for the uncompromised quality and tradition of New Haven Apizza. Strive for excellence and bring your personal best to work every day.

Commitment To Our Guests

Demonstrate warmth and care while creating memorable moments of hospitality for all guests.

Strength of Character

Take pride in your job and use best judgment to do what is right and fair even when no one else is looking. Actively seek to build trust with colleagues and guests.

We Are Family

We are a hard-working crew that takes care of and supports one another while courageously providing honest feedback to hold each other accountable.

ROLE COMPETENCIES

Language

• English
• Basic Spanish (preferred but not required)

Experience

• A minimum of 2 years of proven success in a restaurant setting.
• Comprehensive understanding of restaurant operations.

Technical

• Strong Computer Skills (Microsoft Office, Brink POS preferred)
• Experience using 3rd party delivery services.

Certifications

• ServeSafe Certified

Attention To Detail

• Taking responsibility for a thorough and detailed method of working.

Functional Expertise and Usage

• Acquiring and applying functional knowledge in an area of specialty that is not technical. - For example, Operations, Finance, and Human Resources management

Organizational Awareness

• Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities, perceiving the impact and the implications of decisions on other components of the organization.

Oral Communication

• Shaping and expressing ideas and information in an effective manner.

Financial Awareness

• Actively seeking opportunities to optimize financial costs and investments when making decisions that have a financial implication.

Integrity

• Upholding generally accepted social and ethical standards in job-related activities and behaviors.

Work Environment

• This is a hands-on position that requires 90% of your week be spent actively engaged in running great shifts.
• Must be able to work on your feet for up to 10 hours at a time and have the ability to lift up to 50lbs.
• Must be available to work days, nights, weekends, and holidays.

Job Type: Full-time

Salary: From $55,000 per year plus Bonus

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level: 1 year

Restaurant type: Casual dining restaurant

Shift: Day & Evening, Weekend availability

Education: High school or equivalent (Preferred)

Work Location: In person

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