Other Health Care - Clinical Support Regular No University of Arkansas for Medical Sciences

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

ICE | NRSL RMO IP NC The ICE – Nursing Service Line, Resource Management Office (RMO) Coordinators is responsible for the coordination of staffing for 450 beds in 17 clinical areas. In addition to allocation of staff they track employee call-ins and reschedule staff based on needs. The RMO Coordinators monitor and facilitate patient flow throughout the medical center. They make the assignments of all incoming patients to the hospital, inter-facility transfers, and intra-facility transfers, to the appropriate clinical area based on the patients’ diagnosis, treatment plan and/or treating physician specialty. The Coordinator must be knowledgeable of and recognize certain medical conditions and treatments required for proper patient placement. This position requires collaboration and frequent communication with MDs, ADONs, Hospital Administration, Nurse Managers, Charge Nurses, Access Team, Physician Call Center, Admissions, Clinics, EVS, Transport, and Outside Facilities. The Coordinators are responsible for the preparation and delivery of operational reports to Hospital Administration and other leadership four times a day. They also prepare and distribute the staffing matrix report to Nursing leadership twice a day. Coordinators possess critical thinking skills coupled with the ability to multitask given the critical nature of providing safe patient care and the importance of bedding patients quickly, but appropriately. They must be able to communicate effectively and work under stressful situations due to constant staffing challenges and bed shortages. The Coordinator is pivotal to overseeing patient flow and ensuring clinical areas staffing needs are being addressed. Staff must be proficient in Microsoft Excel and Word, Kronos and EPIC electronic medical record system. This position provides 24/7 coverage including holidays for essential functions of the organization.

• Medical terminology, MS Office, Electronic Medical Records, and Staffing Software experience

• Two years of experience working in a hospital setting.
• Epic and Kronos experience

• Monitors and facilitates patient flow throughout the medical center.
• Assess every patient for appropriate assignment.
• Makes patient assignments to the appropriate clinical area based on the patients’ diagnosis, treatment plan and/or treating physician specialty.

• Responsible for allocating staffing resources based on patient volumes and acuity.
• Monitors staff call-ins and documents in Kronos.
• Maintains the schedule of staff sheets and updates as needed with add-ons and call-ins occur.
• Allocates patient observers making changes according to physician orders.
• Communicates as needed to managers/ CDF/ADON’s for schedule changes addressing the need to make adjustments to accommodate overages or shortages.

• Continually update the staffing matrix which is sent out twice daily detailing every decision made with staffing prior to the shift beginning and what changes were made.
• Distribute a comprehensive operational report 4 times daily to leadership officials providing a snapshot of patient census.
• Process admission applications for minors.
• Qualifies and approves all critical shift incentive pay requested by their managers and approved by their directors.
• Coordinates nursing care between UAMS OR/PACU with Arkansas Children’s Hospital.
• Maintains a log for the Room-a-day program and sends notifications to Campus Operations for maintenance as needed.

• Interacts with and assists the public in a professional and friendly manner as needed.
• Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
• Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
• Assist internal and external stakeholders as needed with exceptional customer service.

Commensurate with education and experience List of three Professional References (name, email, business title), Resume Proof of Veteran Status Criminal Background Check, Sex Offender Registry, Substance Abuse Testing Hearing, Manipulate items with fingers, including keyboarding, Sitting Talking, Walking Crawling, Crouching, Feeling, Grasping, Kneeling, Reaching, Repetitive Motion, Stooping Yes