Renewals Lead - Annuity Services

Full Time
Herndon, VA 20171
$19.23 - $28.85 an hour
Posted
Job description
Overview:

As a Renewals Lead, you will be responsible for leading the effort renewing a book of services business for an assigned area-level sales territory. You will have responsibility for managing, growing, and facilitating timely execution of the renewals business, for an assigned group of renewals, in alignment with the overall Renewals team strategy.

Responsibilities:
Job Responsibilities:
  • Facilitate and support adoption of renewals strategies within assigned area
  • Develop and maintain a close and effective working relationship with field sales
  • Engage directly with clients to lead the renewals process and facilitate timely completion
  • Lead renewal program adoption within assigned area
  • Work closely with Sales to align priorities and lead full team collaboration
  • Achieve or exceed your monthly, quarterly and annual sales goals
  • Learn ePlus products and services, with emphasis on the various types of support options and services available by manufacturer
  • Execute various campaigns defined each quarter in conjunction with vendor focus & promotions
  • Update required sales funnel and customer data bases in a timely manner
  • Master all internal sales processes, systems and procedures

Your Corporate Responsibilities:

Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.

  • Handle confidential matters and information professionally
  • Conduct business in a professional, competent and ethical manner
  • Adhere to corporate policies and procedures

Job Knowledge/Skills:

  • Understanding of all Cisco renewals offerings, tools and sales programs
  • Ability to communicate effectively with high-level decision makers and field sales members
  • Self-motivated, results-oriented team player with strong interpersonal skills for building long-lasting relationships
  • Ability to develop a territory/business plan
  • Ability to work independently and quickly learn the fundamentals of account management
  • Ability to quickly learn technology tools and maintenance support solutions by vendor and communicate the benefits to clients over the telephone
  • Strong computer skills

Education and Experience:

  • Bachelor’s Degree or equivalent with 1-3 years of inside sales / renewals / account management experience

Position Specifics:

The base salary range for this position at commencement of employment is expected to be between $19.23 and $28.85 hourly; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.


If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.


Physical Requirements of Position:

Ability of finger dexterity to be used primarily to make small movements such as typing, picking up small objects or pinching fingers together. Movements frequently and regularly required using the wrists, hands and / or fingers. Speech ability must be at a level where one must convey detailed or important instructions or ideas accurately, loudly or quickly. Hearing ability must be at a level to hear average or normal conversations and receive ordinary information. Visual ability must be average with ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical strength for sedentary work with sitting most of the time. May have to exert or lift up to 10 – 20 pounds of force occasionally.


ePlus is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ePlus promotes affirmative action for minorities, women, disabled persons, and veterans.


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