Registration Staff (part-time, $13.00/hour)

Full Time
Schaumburg, IL 60193
Posted
Job description

ABOUT US: The Schaumburg Park District is an award-winning public agency that provides its 80,000 residents with a wide variety of recreational facilities, programs, events, parks and open spaces.


JOB SUMMARY:
The Registration Staff is responsible for front desk operations, greeting our guests, answering and transferring phone calls, light office duties and processing program registrations for patrons. The Registration Staff assists all walk-in registrations and answers questions general to park district information. Assists customers with all inquiries such as: program availability, program fees, refund policy, class cancellations/changes, membership fees, special events, and more. This individual is responsible for providing outstanding customer service to all patrons of the Administration Building and on all incoming and outgoing calls.


LOCATION:
Jerry Handlon Administration Building, 235 E. Beech Drive, Schaumburg


QUALIFICATIONS:
The best applicants will be reliable, have a friendly, outgoing personality and prior office/customer service experience is a plus. This individual must have the ability to answer busy phones in a professional and courteous manner. Must be able to use a computer to navigate various website applications as well.


SCHEDULING & PAY: This is a part-time year-round non-exempt position. Scheduling may vary but you can expect to work approximately 2-4 shifts per week (approximately 20 hours per week). Shifts vary between Monday – Friday from 8:30am to 5pm. Applicants must be able to sub when needed. Hiring rate is $13 per hour.


PERKS & PRIVILEGES: These are PART-TIME LEVEL 3 positions and are eligible for the following internal privileges:

  • Free fitness center membership!
  • Free admission to indoor and outdoor pools!
  • One free program registration per season for self or family*! (see definition)
  • 10% discount on other program registrations
  • Free paddle boat rental at Volkening Lake!
  • Free open gym admission!

** Position will be open until filled. ** Schaumburg Park District is an Equal Opportunity Employer. **


Keywords: Park, Parks, Recreation, Sport, Sports, Fun, Community, Front Desk, Register, Registration, Enroll, Customer Service, Membership, Activity Registration, Administration, Program Registration, Registration Software, ActiveNet, Phone Calls, Phone Etiquette. Greeting, Problem Solving, Troubleshooting, Guest Service, Multitasking, Problem Solving, Microsoft Office

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