E2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS and WiFi systems. Our experience spans Enterprise and Government clients within the Energy, Finance, Health Care, Higher Education, Manufacturing, Media & Communications, and Transportation industries. Our Core Values, which are built around Safety, guide our business, employees, and relationships with customers and partners. We embrace these values to be a better business and better people, while having fun in the process. As a result, we've set a new standard, and our clients have made E2 Optics one of America's largest and fastest-growing companies.

This position will support hyperscale programs remotely and will be expected to travel as needed.

POSITION SUMMARY

The Regional Operations Support Manager manages the day-to-day administrative branch operations while performing a variety of administrative functions, often being the first point of contact for employees and customers. The Branch Operations Support Manger is the dedicated resource handling a multitude of tasks. This individual will initiate, lead, and support all region practices and initiatives that lead to a high-performance culture.

DUTIES AND RESPONSIBILITIES:

Core Duties & Responsibilities:

• Safety is E2’s number one Core Value. Follow safe work practices and company and client worksite policies.
• Promotes company Core Values to foster and safeguard family-centric culture.
• Safety Committee Member- attends corporate meetings monthly to ensure all safety measures are being taken and met.
• Assists regional manager, project managers and superintendents with various day to day tasks.
• Provides and oversees administrative support to all layers of the office including incoming phone calls and visitors/client visits/meetings.
• Engages regional team to identify areas of improvement. Proposes and assists in development and implementation for accurate and efficient practices.
• Assists in generating reports and meets with regional manager to confirm accuracy and provide project status updates.
• Assists in supporting project managers with procurement and logistics including obtaining quotes from vendors and distributors. Following up with project manager and escalating challenges as they arise with proposed solutions to ensure project health.
• Ordering and maintain inventory of office supplies.
• Facilities oversite and support ensuring a clean, organized, secure, presentable office environment at all times.
  • Schedule and facilitates meetings and appointments
• Plan and execute office gatherings and team celebrations as approved and directed by corporate HQ.
• Maintains files and records with effective filing systems.
• Manager and direct local administrative and warehouse personnel.
  • Provide backup support for administrative staff
  • Provide backup support for warehouse personnel
• Provides exceptional customer service to both internal teams and external contacts.
• Directly addresses issues and situations with immediate escalation when necessary.
• Assists in supporting Corporate Accounting in tracking of cost plus contract expenses.
• Assists in monitoring and maintains current inventory levels; processes purchasing orders as required; tracks orders and investigates problems.
• Records purchases, maintains database, performs physical count of inventory, and reconciles actual inventory received and stock count to computer-generated reports.
• Accepts deliveries and communicates the receipt of delivery to the appropriate party.
• Problem solve issues that may arise with shipments.
• Assist in creation of RMA’s with vendors and coordinates with the Logistics Technician in returning the material properly.
• Assists in verifying the accuracy of deliveries and materials handling and storage in accordance to contractual obligations and cost plus requirements.
• Oversees collections and maintenance of required compliance documents.
• Coordinates invoicing and collection of customer receivables.
• Performs activities related to vendor and distributor invoices, researching issues, etc.
• Oversees regional asset management and maintenance.
• Oversees project site fleet maintenance as needed.
• Liaison with other departments to communicate status of jobs and verifies installation dates with customers.
• Oversees schedules for field technicians for project labor based on field hours needed.
• Reviews and approves timesheets for field technicians and contract labor.
• Coordinates with Recruiting hiring needs including submittals and offer next steps.
• Supports the new hire onboarding process and offboarding termination process.
• Coordinates hiring and orientation training of new hires – Direct and Contract Employees.
• Provides training, coaching, development and motivation for personnel as needed.

Travel: The individual in this role should be able and willing to travel as required by E2.

POSITION REQUIREMENTS:

Education:

• High School diploma or GED required.

Experience:

• 3+ years of experience working in the construction industry as a project coordinator.
• 3-5 years of scheduling and management support experience preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong leadership, communication, influencing and collaborative skills.
• Exceptional problem solving, decision making and conflict resolution skills.
• Tactful, professional demeanor with ability to interact effectively with managers, employees, internal and external parties.
• Strong attention to detail with organizational, record-keeping, time management and follow-up skills.
• Must be a self-starter to take action when issues, gaps or opportunities are identified.
• Ability to prioritize and manage multiple tasks with changing priorities as necessary.
• Ability to work under time pressure and adapt to changing requirements with a positive attitude.
• Effective oral and written communication skills as required for the role.
• Ability to be self-motivated, proactive and an effective team player with excellent work ethics.
• Strategic planning skills.
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.).

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER:

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.
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