Referral Coordinator

Full Time
Hamilton, NY 13346
$17.77 - $22.96 an hour
Posted Today
Job description

.Community Memorial Hospital is hiring for a Referral Coordinator!

The Referral Coordinator-Specialty Care is responsible for coordinating patient insurance referrals, authorization needs and surgical scheduling that are generated by the Specialty Care Team within the Family Health Centers (FHCs). FHC Specialty Care Services include Cardiology, Urology, Pulmonology and General Surgery. This position works collaboratively with Physicians, Advanced Practice Practitioners (APPs), clinical team members, clerical team members and Family Health Center administration.

Responsibilities and Duties:

  • Responsible for obtaining insurance referrals and prior authorizations, while coordinating appointments and any scheduling needs for both. Referrals will encompass those to other specialty services. Prior authorizations will include radiology studies, laboratory testing, procedures, surgeries, cardiac monitoring and other testing services.
  • Ensures that all necessary reports and test results are completed and are faxed to the appropriate providers.
  • Participates in meetings with all Physicians, APPs and other team members.
  • Provides education on referral processes as appropriate to fellow team members.
  • Works collaboratively with patients and their Providers to ensure referral loops are closed and patient needs are met.
  • Completes scheduling of surgical operations and procedures for patients that receive Specialty Care services. Works collaboratively with the OR and Ambulatory teams.
  • Provides Reception coverage as needed. Duties to include: greeting patients, answering phone calls, appointment registration, insurance verification, copay collection and appointment scheduling.

Job Requirements:

Associates degree or relevant experience within the medical field. Preferred experience working with insurance companies, DME providers and home health care organizations. Previous EMR experience required.

Job Type: Full-time

Pay: $17.77 - $22.96 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Hamilton, NY 13346: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Insurance verification: 1 year (Preferred)

Work Location: In person

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