Receptionist-Scheduler
Job description
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
Job Summary / Purpose
Essential Key Job Responsibilities
- Effectively maintains physicians scheduling preferences and schedules accordingly.
- Actively maintains scheduling bump lists.
- Monitors Phreesia dashboard, appointment hub, and insurance eligibility and updates accordingly.
- Utilizes professional and tactful communication skills to enhance clinic image.
- Utilizes clinical staff to evaluate and determine priority situations.
- Proactively serves as patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance.
- Assures conveyance of accurate and complete messages to appropriate personnel.
- Efficiently and effectively routes and/or responds to incoming calls by following clinic protocol.
Qualifications
Required Education for Staff Job Levels
High school diploma or equivalency.
Required Licensure and Certifications
None
Required Minimum Knowledge, Skills and Abilities
Medical office practices and procedures, office equipment, medical terminology, data entry and basic computer experience.
PREFERRED Qualifications
2 years experience with health insurance provider rules & regulations or related clinic experience.
Pay Range
$15.00 - $18.84 /hour
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