Job description
Full Job Description
The primary purpose of this position is to perform clerical support in an efficient manner in accordance with established procedures and maintain resident medical records and health information systems in accordance with current federal and state guidelines and established privacy policies and procedures.
DUTIES:
Answer telephones, determine nature of call and direct caller to appropriate individual or department.
Assist department directors in administrative matters (i.e., typing reports, correspondence, etc.).
Assist with administrative duties as directed (includes typing, filing, posting accounts, etc.).
Operate copier, office machines, etc., as directed.
Operate telephone system, transfers, voicemail administration and setup and operate paging system when required.
Order supplies as directed in accordance with facility purchase order system and expenditure tracking.
Provide directions/information to visitors, guests, residents, sales representatives, etc.
Assist with inter-facility communication.
Receive, sort and distribute mail as directed.
Assure that medical records taken from the department are signed out and signed back in upon return to the department.
Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed.
Audit and review electronic health record (EHR) documentation for accuracy and completion.
Maintain medical health records in a manner that is consistent with administrative, legal and regulatory requirements and best practices.
Complete medical record and documentation competencies as directed.
Audit and thin medical records per facility policy and as directed.
File or input information into resident charts as requested.
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