Quality Manager – Doswell, VA

INDEVCO North America, a protective materials manufacturing group headquartered near Richmond, Virginia, is committed to innovating energy-efficient building envelope products, as well as sustainable paper and plastic packaging solutions. In addition, we have invested in and manage recycling operations for biomass and reprocessed materials that create a circular economy.

Our facilities - in Georgia, Mississippi, New Jersey, South Carolina, Tennessee, Texas, and Virginia - serve a growing range of markets: building and construction, beverage, chemical and petrochemical, food, industrial salt and minerals, lawn and garden, packaging converting, pet food, and transport.

INDEVCO has operated for over 40 years in the US, as Interstate Resources, Inc. through 2017 and presently as INDEVCO North America. For more information, visit www.INDEVCONorthAmerica.com.

The Role

We are excited to attract a Quality Manager who has proven leadership skills to help shape a high-performing team towards operational excellence. This position will report to our Plant Manager and will be responsible for providing technical and quality direction and overseeing all aspects of our quality and technical production process.

Job Responsibilities

Knowledge:

• Ensure adherence to all environmental, health and safety guidelines.
• Develop, implement, and maintain quality standard operating procedures.
• Implement and maintain a QMS - Quality Management System aligned with corporate QMS guidelines.
• Ability to develop and execute processes to comply with ISO-9001:2015 standards.
• Understanding of all products being produced in facility in relation to all technical data, and performance on customers’ equipment.
• Direct the tracking of defects, test results, or other regularly reported quality control data.
• Instruct staff in quality control and analytical procedures.
• Document testing procedures, methodologies, or criteria.
• Ability to create department key performance Indicators and mentor and develop team.
• Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
• Interface with Customers to review and confirm quality complaints, and provide related RCFAs and Corrective actions.
• Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
• Analyze quality control test results and provide feedback and interpretation to production management or staff.

High Performance Team Building

• Build and mentor a collaborative, productive, and accountable team.
• Create a working environment focused on employee safety, training, and product quality.
• Nurture employee engagement to share improvement ideas and operational concerns.
• Maintain high employee morale by fairly and consistently applying company policies.
• Conduct performance appraisals.
• Coach team members on INDEVCO philosophy, values, and work standards

Required Skills/Abilities

• Hands-on manufacturing experience ideally in a known lean organization
• A self-starter with a natural bias for action with a focus on results delivery and customer service; moves with a sense of urgency and easily organizes priorities, follow-up actions and leadership direction; comfortable with ambiguity.
• Unwavering integrity and ethics
• Consistent mindset of continuous improvement and problem-solving
• Self-motivated and execution-oriented leader with a passion for winning.
• Excellent communicator with strong influencing skills
• Natural collaborative leader and a team-builder (coach)
• Change agent with a high degree of personal accountability.
• Detail oriented with strong analytical and problem-solving skills.
• Agile entrepreneurial spirit with a resilient mindset
• Demonstrated ability to deliver solutions to problems without supervision.
• Excels in high-growth, entrepreneurial environments, comfortable rolling-up his/her sleeves when necessary. Genuine excitement for the mission of the business and consistent with core values

Education & Experience

• Experience implementing quality management systems compliant with ISO9001:2015.
• Building envelope products, paper or plastics industry experience preferred.
• Minimum 5 years of QA/QC manufacturing leadership experience.
• Bachelor’s degree in engineering, business, or related field.
• Six sigma certification is preferred.

**No Recruiters Please***

INDEVCO North America, Inc. is an equal employment opportunity employer and does not discriminate against employees or job applicants based on race, religion, color, gender, sex, sexual orientation, age, national origin, physical or mental impairment, veteran status, or any other status or condition protected by applicable federal or state laws, except where a bona fide occupational qualification applies.