Job description

JOB DEFINITION:

• Develop and monitor program goals and outcomes and provide quality improvement training for staff to facilitate achievement of goals.

DUTIES AND RESPONSIBILITIES:

• Develop and monitor program outcome measures and maintain statistical data on same;
• Develop and monitor program satisfaction survey process and maintain statistical data on same;
• Maintain current regulatory guidelines for all licensed programs and monitor program activities against these guidelines;
• Conduct announced and unannounced audits of randomly selected program records;
• Participate in investigation of incidents as required;
• Identify problem areas/specific topics/problematic policies or undesirable outcomes within the department in cooperation with the Directors and senior management staff and assist in developing systems to overcome challenges;
• Assist and/or participate in training programs for staff utilizing internal and external resources including, but not limited to, experienced staff to offer trainings, outside consultants, printed materials, videos;
• Participate in task groups and committees that work towards overall agency Quality improvement initiatives.
• Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress
• Complete QI Training during onboarding and participate in QI refresher training as needed.
• Other duties as assigned.

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EDUCATION AND EXPERIENCE:*

• Bachelor's Degree in health and human services

• Master's degree with a license in health and human services. (i.e. LMHC, LMSW, LMFT and LCSW) preferred

• Knowledge of quality management issues.
• Four years' experience in behavioral health program operations.

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BENEFITS*
We offer an attractive and competitive benefits package. (Eligible only for Full-time employees)
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If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553.
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• Central Nassau Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.
• Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
• Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.

It is the policy of Central Nassau Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Central Nassau Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.

Job Type: Full-time

Pay: $27.47 per hour

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