Job description
The Quality Assurance Consultant, Commercial supports the business segment by developing, maintaining, and training workflows for all roles, including new hires and partnered firms. They also lead quality assurance efforts to ensure data integrity and adherence to standards. The role requires a heightened awareness of the Azimuth and ability to live the Azimuth by example.
POSITION SUMMARY:
- The Quality Assurance Consultant, Commercial supports the business segment by developing, maintaining, and training workflows for all roles, including new hires and partnered firms. They also lead quality assurance efforts to ensure data integrity and adherence to standards. The role requires a heightened awareness of the Azimuth and ability to live the Azimuth by example.
PRIMARY RESPONSIBILITIES:
- Works with others as appropriate to develop an effective compliance training program.
- Performs ongoing training for colleagues.
- Collaborates with other business segments to investigate and resolve compliance issues.
- Maintains a strong understanding of workflows, procedures, and core values
- Communicates policies & procedures and maintains adherence to applicable standards
- Provides direction and guidance to business segments for the resolution of identified weaknesses or deficiencies.
- Provides leadership with the results of audit activities and reports
- Conducts investigations and participates in projects for leadership
- Develops and maintains reports for leadership
- Supports firm Leadership in the maintenance of insurance company partner contracts
- Understands and articulates roles and responsibilities within the business segment
- Participates in new partnership integration
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Certification(s): None required; None preferred
- License(s): None required; None preferred
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Strong work ethic, learning skills and ability to drive projects to completion
- Strong ability to connect and engage with new and partnered colleagues
- Manage and drive multiple work-streams simultaneously to successful completion.
- Highly motivated and detail oriented with the ability to work independently.
- Ability to interpret data and processes to identify potential issues, deficiencies, and vulnerabilities.
- Ability to propose creative solutions to successfully remediate identified issues.
- Demonstrates the organization’s core values, exuding behavior that is aligned with the firm’s culture
TECHNICAL, COMPUTER, AND SYSTEM-SPECIFIC SKILLS REQUIRED:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to learn any other appropriate program or software system used by the firm as necessary
OTHER REQUIREMENTS:
- None
SPECIAL WORKING CONDITIONS:
- Fast paced multi-tasking environment
- Some travel required
IMPORTANT NOTICE:
- This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons.
EEOC (STATEMENT):
- BRP is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.
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