As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team? H&M group comprises of nine independent brands: H&M, COS, Weekday, Monki, H&M Home, & Other Stories, ARKET and Afound. We have over 4,900 stores across more than 73 markets worldwide. Our values reflect the heart and soul of H&M. They define what it takes to work here and how we do things. When we interact with colleagues and customers around the world, our values help us develop and grow. We want to be at the forefront of both fashion and sustainability. Our employees play a key role and can contribute to more sustainable fashion, today and in the future.

Title: DC Associate

Function: Logistics

Department: Warehouse

Reports to: Warehouse Department Manager

Direct Reports: None

Overall Job Function: Working in the center of our product flow you are part of contributing to the customer experience and customer satisfaction, in Store and/or Online. As part of the Distribution Centre operations, you embrace the H&M values, policies and the logistics way of working. You play an important role in securing operational excellence, quality, and efficiency in a sustainable way for our customers, in all brands and channels connected to your DC.

Job Responsibilities, including but not limited to:

Colleagues: You contribute to great teamwork by working together with colleagues in your team, and in all departments at the DC, to reach the overall, as well as local logistic goals.

• Share knowledge, skills and information with colleagues.
• Always act in a professional manner and act as a role model for our company values, policies and procedures.
• Actively look for information and ask for help and feedback.
• Support great on-boarding for new colleagues joining.
• Provides help across departments to reach DC goals.
• Be open and flexible for new routines, ideas and changes, i.e. new ways of working, new technique and/or tools.
• Willing to learn and develop

Customer: Fulfil the customer promise at all times, providing great service to our customers in store and/or online.

You follow all required H&M procedures, routines and way of working in all areas of the DC to reach logistic KPI´s and sales targets.

• Make sure you are aware and updated on the DC as well as department goals and strive to achieve them.
• Be up to date with sales activities and product campaigns to reach result.
• Recognize and act on opportunities driving result i.e. efficient and effective product flow.
• Handle multiple tasks simultaneously and prioritize what is most important.
• Ensure an accurate and high-quality product flow to ensure the customers receive requested products, in store and/or online at the right time and quantities.
• Ensure great product care.
• Keep the DC environment clean and tidy to support operational excellence
• Follow all procedures regarding safety, security and other processes and policies in all areas of the DC.

Conscious: Actively reduce our environmental impact.

• Keep yourself updated on ongoing sustainability initiatives, e.g. recycling, garment collecting.
• Make conscious choices, working smart and support energy saving, in your everyday work.

Financial Accountability: None

Minimum Candidate Qualifications:

• Prior warehouse experience preferred
• Basic English language skills preferred
• Ability to move or transport materials weighing up to 50 lbs. may be required
• Extended stationary and/or movement during shifts lasting up to 8 hours, and frequently positioning in squatting, bending, reaching, and pushing/pulling motion.
• May be required to operate a strapping machine, conveyor equipment, scanning gun, as well as other tools
• May be required to operate carts, hand trucks, manual jacks, and other equipment to move large quantities of product

Competencies:

• An interest in logistics, fashion and how we contribute to customer experience and customer satisfaction.
• An ambition and will to make a difference.
• Great interpersonal skills working in teams in a multicultural environment
• Ability to work in a team and individually
• Ability to work in fast-paced, time sensitive environment
• Good communication skills
• Ability to take own initiative and meet deadlines
• Good computer skills
• Must be able to understand and adhere to all safety guidelines and regulations

Job Status: Non-Exempt, Hourly

EEOC Classification: LAB

All your information will be kept confidential according to EEO guidelines.