The Protective Services (Security) unit assists in providing for the protection and safety for the University of California Davis Health System community (faculty, staff, students, patients, and visitors) and property as needed and as prescribed by state law, University of California Davis Police Department, General Orders and University of California Davis Health System policies and procedures.

Job Summary

THIS IS NOT AN H1- B OPPORTUNITY

Responsibilities
The Protective Services Officer (PSO) augments the UC Davis Police Department’s efforts for the enforcement of all state and federal laws, the regulations of the University of California and UC Davis Medical Center security related policies and procedures. PSO’s are responsible for promoting a safe healthcare environment by serving as a deterrent to criminal activity or behavior that violates policy and/or the law. In general, PSOs will be primarily assigned to the UC Davis Medical Center but may be assigned to other facilities within the health system dependent on organizational need. When performing security-related duties, PSO’s typical duties include maintaining vigilance, conducting rounds, providing escorts, assuming fixed posts, opening and securing entryways and exits, protecting staff from verbal and physical aggression, conflict resolution and other duties as assigned.

PSO security and safety responsibilities extend to all medical facilities owned and/or operated by the UC Davis Health System. Individual assignments or responsibilities may be dependent on the activity, calls for service, identified issues that require a security-based resolution, identified need for security assistance or at the direction of the Security Manager or his/her designee. PSO’s shall prepare reports documenting their response to calls for service, in support of UC Davis Police Department documentation when necessary and shall complete a daily activity report. This position receives direct daily supervision through a PSO Supervisor who reports to the Management in charge of the Program. Specific tasks are routine and assigned by a higher authority. Work and decisions are subject to review and supervisory approval when not covered by policy, procedures or established guidelines.

*LIVE SCAN/FINGERPRINTING REQUIRED: This position may process patient property and handle cash, cash equivalents and valuables because of job functions. The PSO’s are fingerprinted as part of the Police Department because of access to systems that access criminal history (CLETS).*

Required Qualifications

• A valid California Driver’s License (DL), as a company vehicle may be driven during shift
• A valid California Registered Security Guard (or temporary work Guard Card Permit pending clearance from the State of California Bureau of Security and Investigative Services (BSIS)
• Must have a high school diploma, GED, or equivalency
• Ability to maintain a professional work appearance to include wearing a company provided uniform and ballistic vest
• Excellent oral, written and verbal communication skills to convey clear and concise information to management, the general public, staff and students such as giving directions, writing reports/incidents, explaining policy and procedures and encouraging others to comply with requests
• Ability to maintain effective working relationships and to deal courteously with the public, patients, staff, faculty, students, peers, supervisors and subordinates
• Ability to perceive the possibility of hazardous situations, react quickly and take appropriate action, based on established policies and procedures and departmental guidelines
• Ability to function and work in a diverse work environment
• Able to make appropriate behavioral changes subsequent to performance appraisal and/or counseling
• Must conduct self in a professional and courteous manner, representing UC Davis Health in a positive way
• Demonstrate good judgment in handling situations not covered by written or verbal instructions
• Maintain confidentiality of all patient health information and all other sensitive information
• Coordinate with others to ensure adequate coverage for breaks and shift changes
• Ability to work independently and follow through on assignments with minimal direction
• Ability to maintain a professional demeanor under stressful conditions and utilize conflict resolution skills
• Ability to use tact and diplomacy, patience and courtesy in dealing with a wide variety of individuals

Preferred Qualifications

• One or more years of recent experience working in the security field, law enforcement or military
• Demonstrated proficiency in the exercise of defensive tactics
• Ability to carry and correctly and safely use handcuffs

Special Requirements

• As a condition of employment, employee must successfully complete a background investigation, fingerprints, and drug screening in accordance with federal, state, and local laws and policy. Must have no felony record.
• Must pass a medical screening prior to appointment
• Position participates in the DMV Pull Notice
• Must be able to physically support law enforcement in restraining and apprehending combative subjects
• Must be able to roll and lift 40 lbs. security signs 10-20 ft
• Must be able to sit, stand and walk long periods of time in an environment dealing with sick, injured, hostile patients and visitors
• Duties may Include sitting and standing or walking In Inclement weather conditions
• Must be able to work overtime when requested. Normal working hours include weekends, nights, and most holidays. Work schedule varies on a 6-month rotational basis.

• This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.
• The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program SARS-CoV-2 Vaccination Policy (ucop.edu) covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain - we improve.

We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.

As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected.

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.