Laurel Village, a prominent downtown Minneapolis apartment community, is seeking an enthusiastic Property Office Assistant-Social Media/Communications to join our professional team. The ideal candidate will have experience in the areas of communications and social media, property management, and possess advanced computer skills.

Job Details:

• Hours: Full-Time, Monday thru Friday, 8:30AM to 4:30PM
• Pay: $50,000 - $60,000 / year
• Location: Minneapolis, MN - Conveniently located off Hennepin Ave near I-394

Benefits:

• 401(k) match
• Free Parking
• Affordable Medical, Dental, Vision, and Life Insurance
• Generous Vacation Time
• Sick Leave Benefits
• Paid Holidays, Floating Holidays
• All employees (including immediate family) eligible for a 20% Tuition Grant with Rasmussen University
• Career Growth Opportunities

Job Objective(s):

Assist and support the Community Manager in conducting duties and performing responsibilities related to managing multi-family properties.

Office Assistant Responsibilities:

• Maintain a high level of customer service at all times.
• Schedule and write all resident memos and ensure they are delivered on time. Ensure the memo deliver to list is accurate at all times.
• Schedule and post on all social media outlets.
• Assist with the planning and preparation for resident events.
• Photographing resident and employee events for use on social media.
• Assist in creating, editing, and submitting the monthly newsletter.
• Prepare the move in packets for new residents. Create FOB’s and maintain the key list for Maintenance.
• Answer phones, resident relations, writing work orders, attending resident events, etc.
• Maintain renter’s insurance, including entering policy information, uploading copies, and resident communication regarding policy requirements and expiration.
• Maintain the Versa computer system (entry call box systems). Enter any new requests and delete the move outs.
• Maintain SKNET, the onsite FOB system. Troubleshoot, monitor resident FOB usage, program, and pull reports.
• Review and pull camera footage when needed. Coordinate with residents and police as needed.
• Audit the storage/bike permit list and remove any residents that have moved out in the prior month.
• Audit the package list and ensure it is always accurate.
• Manage the issue and return of guest FOBs.
• Accurately file documents in the resident files.
• Document and Database Management

Office Assistant Qualifications:

• Minimum two (2) years' experience in Property Management required
• High School Diploma or equivalent required; some college preferred.
• Working knowledge of Microsoft applications Word, Outlook and Excel.