Property Manager
Job description
The HACSB’s employees are passionate about their work and every position revolves around our agency’s mission and core values. We invite you to be a part of our dedicated team who strive to provide meaningful and impactful housing services and resources to the community we serve.
Job Information
Hiring Information
Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.
Position Summary
Under general direction coordinates the activities and operations of multiple housing communities. Oversees day to day operations of assigned properties, including customer relations, eligibility, re-certifications, lease compliance and office management. Supports property and building maintenance programs in the assigned service area, and coordinates assigned activities with other Housing Authority programs, outside agencies, and the general public.
Day-to-Day Glimpse: Ongoing interaction with residents/applicants and staff. Ongoing interruptions, full property management of assigned portfolio includes management of the maintenance department. QC property inspections/reviewing and preparing reports and budgets.
- Coordinates the organization, staffing and operational activities for assigned properties; supports maintenance and resident services programs in assigned service area this includes conducting move-in, move-out, , safety, transfer, housekeeping deficiency, daily grounds inspections, and tracking vacancies.
Plans, organizes, coordinates and participates in the work of staff responsible for clerical and technical duties pertaining to occupancy and eligibility for the properties, maintenance, field inspections and resident relations.
Selects, trains, motivates and evaluates assigned personnel, provides or coordinates staff training and works with employees to correct deficiencies; recommends discipline and termination procedures, and provides explanation and review of HA policies, procedures and regulations answering questions as needed.
Oversees the preparation of delinquent rent notices by preparing, serving and tracking late charges, termination notices, issuing lease violations and 3 day notices for clean ups, and preparing files for legal actions. Assists in the resolution of resident verbal, written and both formal and informal grievance complaints.
Plans, organizes and coordinates the resident selection and lease-up; and oversees the tracking and collecting of rent payments; prepares eviction notices.
Has oversight of maintenance activities for the assigned area including supervising the Maintenance Supervisor, implements maintenance department goals and priorities. Ensures compliance with safety practices.
Assists in the assigned site budget preparation by forecasting all office and maintenance related expenses. Reviews and approves invoices and other payables, including ensuring adherence with procurement procedures and the property budget during the fiscal year.
- Attends and participates in a variety of resident meetings explaining Housing Authority policies and procedures, coordinates with police for special gang and drug enforcement programs; and oversees the coordination of community center activities.
Assists in overall performance and quality control of site, ensures property is prepared for inspections; ensures service orders are completed in a timely manner and closed correctly. Ensures properties assigned maintain good curb appeal.
Ensures appropriate site level risk mitigation actions are taken to prevent legal complaints or related issues.
Ensures compliance with regulatory agreements, contracts and company policies; interacts with regulatory agencies as needed.
Oversees the preparation of monthly status reports including the preparation of statistical information for HUD reporting.
Performs other related duties as assigned (responding to tenant inquiries; answering questions and providing information; resolving tenant complaints and initiating and maintaining a variety of resource materials and files).
High School diploma or equivalent supplemented by college-level course work in real estate management, property management, public/business administration, social science or related field; Associates degree preferred; 5+ yrs experience in a housing environment, preferably affordable housing; supervisory experience required. Must have valid CA driver's license and be insurable at standard rates with the Housing Authority's vehicle insurance carrier on a continuing basis. Bilingual preferred.
The HACSB is committed to creating an inclusive environment that welcomes and values differences among our customers, vendors, and the communities in which we live and conduct business. Our continued success and growth is enhanced through initiatives that promote diversity throughout the company and our communities. HACSB is an equal opportunity employer.
Medical insurance is provided through CalPERS with several HMO and PPO choices. The HACSB pays 85% of the premium for employee and dependent coverage.
Dental
Dental insurance is provided through First Dental Health administered by The Principal Group. The HACSB pays 100% of the premium for employee only coverage. The employee is responsible for paying the dependent portion.
Vision
Vision insurance is available through Superior Vision Plan. The HACSB pays 100% of the premium for employee only coverage. The employee is responsible for paying the dependent portion.
Life Insurance, AD&D, & LTD
The HACSB pays 100% of the cost for employees on three different levels – Basic Group Life ($50,000), AD&D and Long-Term Disability Insurance.
Retirement
The HACSB is a member of the California Public Employees Retirement System (CalPERS). A contribution of up to 8% will be deducted from an employee's bi-weekly paycheck and put into their CalPERS account. The HACSB in turn will also contribute a % into the employees CalPERS account. Employees are considered "vested" after 5 years of service with a CalPERS employer and therefore become eligible for defined monthly benefit payments at retirement.
Classic Members
- Hired to a public agency prior to 1/1/13
- 2.5% at age 55
- Contribute 8% each pay period.
PEPRA Members
- 2% at age 62 (PEPRA)
- Contribute 6.75% each pay period
Medical Retirement
The HACSB will continue the medical benefit coverage for employees who retire from the Housing Authority after meeting specified criteria. The Retiree will be required to pay medical premiums at the same cost as current employees.
Vacation
The HACSB provides vacation time based on length of service ranging from 80-160 hours annually.
Sick Leave
The HACSB provides employees with a bi-weekly accrual of 4.15 hours (12 days/year) per pay period.
Holidays
The HACSB provides 15 paid holidays in a year.
Work Schedule
The HACSB works a 9/80 work schedule. The entire agency is closed the second Friday of each pay period. Standard hours are 7:30 a.m. – 5:30 p.m. with some flexibility depending on location working at. Depending on business needs, certain positions may work a different schedule.
Telecommuting (eligible positions only)
The HACSB provides the opportunity for approved positions to work remotely. Employees in an approved telecommuting position must have completed 6 months or more time in current position to be eligible.
Education Reimbursement
The HACSB has an education reimbursement policy for all employees who have completed one year of service with the Housing Authority. Reimbursement will consist of 100% for fees paid on Tuition and books at the Cal State San Bernardino or Cal Poly fee levels.
Public Service Loan Forgiveness
The HACSB is a qualifying employer for Public Service Loan Forgiveness (PSLF). The PSLF Program forgives the remaining balance on your (Federal) Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer.
Additional Benefits Offered
Lincoln voluntary plans, 457, Flexible Spending Account, Employee Assistance Program, and additional supplemental life and AD&D insurance benefits.
Holidays
The HACSB provides for 15 paid holidays for part-time employees for hours regularly scheduled on agency approved holidays.
Sick Leave
As part of the new California law on sick leave, the HACSB provides sick leave to part-time employees on a lump sum basis based on scheduled hours worked each week.
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