Job description

Spalding Consulting, Inc. is seeking a Project Management Specialist in Patuxent River, MD. Spalding Consulting, Inc. is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services. Spalding Consulting offers competitive compensation, career development, flexible work schedules and excellent benefits.

Position Type: Full-Time
Work Location: This is a Hybrid position. Candidates must reside within 90 miles of Patuxent River, MD (see on-site requirements below).

**On-Site Requirements: On-boarding will require 1-2 visits to Patuxent River, MD. Initial training will be mostly virtual, but may require occasional on-site visits during the first few weeks. Additionally, candidates must be available to be onsite at PAX up to 2 days per week and/or for additional meetings as required.

Essential Functions:
Analyze, document, and coordinate the requirements, schedule, timeline, procurement, staffing, and budget of a product or service on a per project basis. May serve as a point of contact for the client or customer. Tracks program/project status and schedules. Applies government-instituted processes for documentation, change control management and data management. Will assist in the development of customer service agreements and tracking of customer performance data. Responsibilities include:

• Support the Business Relationship Management Office (BRMO) Government Portfolio Managers and serve as customer advocate/liaison between the department and customers.
• Stay abreast of all department IT products and services (both technically and functionally) to effectively perform initial interviews with customers regarding their requirements.
• Participate in the development of marketing materials for products and services and proactively seek ways to educate the customer community regarding how IT solutions can meet their business needs.
• Maintain end-to-end tracking of all customer requests for products and services, including registering new requests, maintaining customer profiles, and facilitating master service agreements with cost details utilizing the Service Management (SM) system.
• Coordinate the review, workflow, and approval of BRMO documentation and packages.
• Monitor organizational projects, including updating status and reporting project metrics to government portfolio lead.
• Support internal training of BRMO processes and tools to customer personnel.
• Identify, conceptualize, evaluate and recommend opportunities for process, program and project improvements.
• Support Process Improvement requirements related to the Work Acceptance Process (WAP)
• Other duties as assigned or required.

Qualifications and Experience:
Required:

• Proficiency in Microsoft Office Suite including Excel, Word, Outlook, and PowerPoint.
• Proficiency using Microsoft Teams
• Proficiency in Adobe Acrobat Pro.
• Ability to work independently.
• Ability to facilitate and lead meetings.
• Excellent written and verbal communication skills.

Desired:

• Experience with Microsoft SharePoint Online.
• Experience with Ivanti ITSM.
• ITIL 4 Foundations Certification.
• Incumbent experience within the Business Operations/Front Office, Customer Relationship Management, and/or Horizontal Integration areas of NAWCAD DNA.

Security Clearance:
Must be eligible to obtain a Secret learance. Requirements to obtain a clearance include US Citizenship, security investigation, etc.

Education:
BS/BA degree and 3 years related experience -OR- AA/AS degree and 7 years related experience -OR- HS and 9 years related experience.

Spalding Consulting, Inc. is committed to providing equal employment opportunities to all applicants and employees. We will not discriminate against any employee or applicant on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex (including pregnancy), sexual orientation, gender identity, marital status, age, military status, physical or mental disability, or any other legally protected basis, in accordance with applicable federal, state or local laws. Spalding Consulting, Inc. is an Affirmative Action/Equal Opportunity Employer and encourages minorities, women, disabled, and veterans to apply for job openings within our company.

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