Do you love helping people through difficult situations?

Then, don't miss your chance to join our franchise as a new Project Coordinator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"!

We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self motivated and have superb interpersonal skills, then you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued employee, you will receive competitive pay with opportunity to learn and grow.

Primary Responsibilities

• Receive and enter all new jobs leads and job referrals
• Monitor job file status daily
• Maintain job file WIPs
• Monitor and ensure client requirements are followed
• Prepare job file reports
• Complete and review job file documentation for upload and audit process
• Complete job file audit process
• Request and send invoices for completed jobs
• Track all purchase orders
• Receive payments
• Accounts receivables activities

Position Requirements

• 2+ year(s) of administrative or office-related experience
• Experience with job file processes and quality assurance a plus
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Polite, confident and excellent customer service skills, including listening and questioning skills
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Self-motivated and goal-oriented
• Ability to multi-task
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office
• Quickbooks online a plus
• Ability to learn new software
• Minimum of HSD/GED preferred
• Ability to successfully complete a background check subject to applicable law

Hours

• 40 Hours/week, flexible to work overtime when required
• Monday to Friday 8 am to 5 pm

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.