Job description

The New York City Department of Health and Mental Hygiene (DOHMH) is the nation's leading public health agency protecting and promoting health of all New Yorkers. Our 7,000-plus team members bring an extraordinary array of languages, cultures, and experiences to bear on the work of public health. Our diversity fuels creativity because all perspectives are heard and valued. DOHMH aims to improve the health outcomes of all New Yorkers by centering persistent racial inequities and promotion of social justice at the core of its work.

The Division of Information Technology aims to align technology solutions with the DOHMH mission by prioritizing resource use and deploying innovations that facilitate the agency’s day-to-day activities and enhance staff productivity and efficiency. Our goal is to provide users with a reliable, stable, and safe computing environment, through the collaboration of the Bureau of Technology Strategy & Project Management provides business analysis and IT project management services to define and deliver IT solutions that meet all program needs.

**This a grant-funded W-2 position with full employment benefits that expires 6/30/2025 (possibility for extension) hired through the Public Health Solutions and will be assigned to NYC DOHMH. Only those with authorization to work in the U.S. without sponsorship should apply. Remote or hybrid option available. Professional references are required. **

The agency is seeking an IT Program Manager to assess and review the landscape of IT systems in the agency and develop a comprehensive roadmap in alignment with agency priorities. The manager will lead digital transformation across operational and program divisions seeking to replace legacy systems and consolidate existing ones to minimize maintenance and support and reduce technical debt.

Job Duties:

• Identify and review the current systems landscape and develop a roadmap for digital transformation across the agency, focusing on identifying enterprise-level applications that can deliver value and increase efficiencies for both the technology and business teams.
• Lead the implementation of various cloud technologies within the Microsoft Azure infrastructure and/or utilizing the Salesforce platform.
• Lead planning and communication with multiple executive teams across the agency to achieve commonalities in scope and direction.
• Lead program-level strategic planning, mitigate risks, and manage complex issue resolution; present excellent technical acumen and communication skills when working with various stakeholders.
• Lead solicitation, contract, procurement, and vendor management processes.
• Deliver projects within the constraints of scope, quality, time, and budget.
• Lead project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels.
• Work with the Assistant Commissioner to implement PMO governance and processes.

Qualifications and Requirements:

• Bachelor’s Degree in Computer Science, Management Information Systems, Business or related field.
• Experience leading a technology transformation program by delivering multiple, large-scale projects using MS Azure cloud infrastructure and technologies.
• Experience delivering projects utilizing and integrating with the Salesforce platform.
• A minimum of 3+ years’ experience performing project management roles on cross-functional projects.
• Project Management Professional (PMP) certification.
• Experience in the Business Analysis discipline.
• Experience with Lean concepts and applying them in a technology environment.
• Excellent leadership, interpersonal skills, and organizational skills alongside high emotional intelligence.
• Excellent written and oral communication skills.

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Benefits:

• Health insurance

Schedule:

• 8 hour shift

Work Location: Hybrid remote in Long Island City, NY 11101

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