Important Recruitment Information for this vacancy

• Job Posting closes: May 14, 2023
• Required documents uploaded by: May 14, 2023

Kansas Department of Health and Environment:

Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.

http://www.kdhe.ks.gov/

About the Position

• Who can apply: Anyone (External)
• Classified/Unclassified Service: Unclassified
• Full-Time/Part-Time: Full-Time
• Regular/Temporary: Regular
• Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)
• Eligible to Receive Benefits: Yes
• Veterans' Preference Eligible: Yes

Compensation:

• Hourly Pay Range: $20.13-$22.72

• Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

• Comprehensive medical, mental, dental, vision, and additional coverage
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays (designated by the Governor annually)
• Fitness Centers in select locations
• Employee discounts with the STAR Program
• Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:

Program Consultant (K0237612) This position will be based in the Topeka-DCF office. Collaborates with the KanCare Clearinghouse and the KDHE Eligibility team: Assist consumers with completion of applications, collects information and routes applications along with supporting documents to the Clearinghouse for timely determination of eligibility. Helps Kansas consumers embrace the online application process. Maintains current policy and program knowledge to authorize Medicaid benefits and answer inquiries from the general public and agencies. Analyzes, interprets, and applies numerous complex policies and regulations to the consumer's situation. Maintains working knowledge of KMMS (formerly MMIS), KEES and relative operating systems, assists with answering consumer and agency questions, troubleshooting eligibility situations/problems. Coordinates technical documentation and reports to determine eligibility and conformance to program objectives. Tracks routing of 3160’s between assessing agencies, MCO’s, ADRCs, KDADS, and HCBS eligibility unit.

Job Responsibilities may include but are not limited to the following:

Medical Assistance Program Coordination and Outreach: Acts as an initial liaison or client advocate resolving conflicts or misunderstanding by explaining, clarifying, and interpreting KanCare practices, procedures, and regulations. Assists clients organizations or the general public about specific programs and policies, serves as a community medical assistance expert and liaison for KDHE DHCF issues. Informs organizations and the general public about specific KanCare medical programs in an effective and understandable manner. Provides program information to consumers, agencies, community partners, educational events, local health departments, hospitals, and clinics. Speaks with local leaders and stakeholders regarding community health needs and establishes positive relationships with community partners. Explains and interprets KanCare operational practices, policies, procedures and regulations to clients and agencies. Provides professional expertise and direction for KanCare programs.

Provides direct outreach for medical assistance programs within the assigned region through a variety of strategies. Identifies and engages community partners providing information and resources regarding medical programs using a variety of strategies. Speaks to the public to provide information, explain programs, policies, and changes. Develops and implements a community outreach plan. These include but are not limited to organizing and conducting outreach and educational events, participating in health fairs, community vents and speaking with local leaders and stakeholders regarding community health needs and barriers to medical assistance enrollment. Ensures outreach materials are in key locations throughout the community. Collaborates with the entire KDHE DHCF Eligibility Team when necessary to deliver services including assisting at events in other regions as needed. Activities and strategies for this position are designed to promote medical assistance within the community and increase enrollment in these programs and provide an understanding of program changes. Organizes and provides leadership to other community staff, including volunteers, who assist with the medical assistance application process.

Determine Eligibility for Medical Assistance Programs: Determine eligibility for all medical assistance programs (Family Medical and Adult Elderly and Disabled). Authorizes Medicaid cases in the KEES computer system for a range of Medicaid programs in a timely and accurate manner. The determination is accomplished by analyzing, interpreting, and applying numerous complex policies and regulations to the consumer's situation. Investigation of the consumers circumstances through the use of available computer information systems, researching records provided by consumer and others, provide the basis for such decisions. Utilization of fundamental accounting principles and legal terminology is necessary in analyzing, quantifying, and applying policies in the consumers situation. Knowledge and effective use of information systems is essential to document eligibility decisions and provide caseload management. Collaborates and coordinates with eligibility staff at the KanCare Clearinghouse and in DCF Regional offices as necessary.

Qualifications

• Education:
  • High School, GED
• Licensing & Certification:
  • Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.
• Minimum Qualifications:
  • One year of experience in planning, implementing, monitoring, and determining eligibility in a Family Medical (FM) or Elderly and Disabled (E&D) unit or other related Medicaid eligibility/customer service experience.
• Preferred Qualifications:
  • Bachelor’s Degree in Human Services, Liberal Arts or Business or closely related degree
  • Word, Excel, PowerPoint, Access
  • Proofreading, editing, attention to detail
  • Outcome driven, independent work skills
  • Customer Service
  • Critical thinking and problem solving
  • Ability to apply policy
  • Two years of experience determining Medicaid eligibility or similar income based eligibility program.

Recruiter Contact Information

• Name: Ariana Hayward
• Email: Ariana.Hayward@ks.gov
• Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612

Job Application Process

• First Sign in or register as a New User.
• Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
• Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
• Start your draft job application, upload other required documents, and Submit when it is complete.
  • Manage your draft and submitted applications on the Careers> My Job Applications page.
• Check your email and My Job Notifications for written communications from the Recruiter.
  • Email – sent to the Preferred email on the My Contact Information page
  • Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents for this Application to be Complete

Upload these on the Careers - My Job Applications page

• Transcripts
• DD214 (if you are claiming Veteran’s Preference)

Upload these on the Attachments step in your Job Application

• Resume
• Cover Letter

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.