Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Identify opportunities to improve efficiency and productivity by modifying existing processes and workflows, introducing automation, and developing new performance standards and metrics, and promote the adoption of industry best practices. May support a wide variety of operational activities. Undertakes work requiring basic application of acquired business or operational skills and knowledge and the principles of the primary discipline.

What Part Will You Play?

• Assists more experienced Process Improvement Analysts with the development of metrics for the measurement of process performance against established process requirements. Utilizes work aids such as process descriptions, checklists, templates, and guides to assist more experienced Process Improvement Analysts with implementing process changes.
• Performs data gathering to support root cause analysis and performance trending as directed.
• Updates and maintains, technical records, reports, documentation on process improvements and process performance for higher level Process Improvement Analysts and/or management, as required.
• Begins to develop an awareness of process improvement concepts/methodologies/tools/principles by researching online resources and manuals and adhering to and/or leveraging established principles/tools/concepts/methodologies within the department. Promotes process improvement and efficiency throughout the organization by assisting with the training and guidance of team members within the functional work areas, as required.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: College, University, or equivalent work experience
• Typically No Relevant Experience Required
• Related work experience
  

Preferred Qualifications

• Typically Minimum 2 Years Relevant Exp
• Working with process improvement methodologies
• Six Sigma, Lean, or other process improvement methodologies

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
• Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
• Supervision - Normally receives detailed instructions on all work.
• Technical - Knowledge of Six Sigma, Lean, or other process improvement methodologies
• Microsoft Office - Microsoft Office

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.