Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Health Benefits, (a subsidiary of Health Care Service Corporation), you will be part of an organization committed to offering custom services to self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency, and customer support. We are now a subsidiary of Health Care Service Corporation, the largest customer-owned insurance company in the United States and a strategic partner of Health Benefits since 2018, giving us access to increased national scale and support. This is an exciting time to join our team and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration, and service to our communities.

Summary: The Privacy Analyst position requires: strong critical thinking, research and analytical skills; a thorough understanding of the privacy and security arena; ability to independently assess and investigate privacy incidents; proven experience comprehending, explaining and applying regulatory concepts to business situations; strong communication and presentation skills to consult with and educate staff members at all levels of the company on privacy-related topics; proactive contribution of, and execution on, new ideas to improve the strategic direction of the Privacy and Security Office, and a high degree of organizational skills and initiative in order to support the Privacy and Security Office.

Responsibilities Include:

Under the supervision of HB’s attorney for privacy, this position will:

• Coordinate and operate the process for receiving, documenting, tracking, investigating, and storing information concerning privacy incidents. This includes, but is not limited to:
  • Serve as the primary privacy contact within the Privacy and Security Office for incident reporting.
  • Fully assess and investigate the incident and evaluate all pertinent information.
  • Work with HB attorneys to determine whether the incident constitutes a breach, notification requirements and regulatory reporting requirements.
  • Compose appropriate correspondence to clients, impacted individuals, and regulators.
  • Document all actions and correspondence in the appropriate systems.
  • Provide appropriate reporting to regulators and well as internal interested parties.
  • Proactively identify workflow improvements that result in less risk and better customer satisfaction.
• Assist in the development and maintenance of privacy policies and procedures with the Business Units throughout the Enterprise and collaborate with the Business Units on enterprise-wide objectives related to privacy matters. Proactively identify and offer suggestions for process improvements to the Business Units.
• Serve as the primary privacy contact within the Privacy and Security Office for inquiries and respond to and resolve inquiries from the Business Units and customers related to privacy issues.
• Manage, maintain and distribute reports regarding all privacy incidents reported to the Privacy and Security Office to management and other applicable staff members.
• Assist HB’s privacy attorney is summarizing applicable federal and state regulatory guidance related to privacy and security requirements, including statutes, regulations, bulletins, and official guidance and identifying impact of same on HB’s processes and operations. This may also include:
  • Engage with appropriate areas on assigned tasks and oversee status to completion, and report to the Privacy and Security Office on status. This requires developing collaborative relationships to effectively provide consultation to business units and the Privacy and Security Office on the implications of legislation and regulations.
  • Help identify and report new trends in legislation /regulation and identify opportunities to increase efficiency and establish a more uniform approach across the Enterprise.
• Assist in collecting data and filing periodic reports with governmental agencies, including:
  • Proactively managing calendar of due dates for reports.
  • Communicating necessary data requirements to business with sufficient lead-time to meet state regulatory reporting requirements.
  • Communicating status on open reporting to management.
  • Evaluating reasonableness of data and submit to regulatory entities.
  • Completing and maintaining documentation of annual reporting processes.
  • Develop collaborative relationships with business and regulators.
  • Other duties as needed/assigned

Qualifications include:

• Bachelor’s degree required.
• 3+years of experience analyzing laws/regulations and working in a healthcare work setting.
• Experience working with privacy and security related matters and reporting on incidents.
• Proven research and analytical skills. Knows how to use resources and seeks out new sources of information.
• Proven ability to quickly understand key business drivers, products and processes.
• Proven ability to build relationships and foster a collaborative atmosphere.
• Independence, initiative, and knowledge to work with minimal supervision.
• Proven ability to be proactive in researching and obtaining critical information.
• Exceptional verbal and written communication skills.
• Ability to learn quickly while operating in a self-directed environment.

At Health Benefits, you will be part of an organization committed to offering meaningful benefits to our associates to support their life outside of work. From health and wellness benefits, 401(k) savings plan, a minimum of 15 days’ of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, new parent paid leave, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time associates.

The compensation range for this Privacy Analyst role is $56,721 to $106, 504. The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran, or disability.