Job description
Job Description:
SUMMARY:
As a Principal Technical Program Manager, you’ll work hand-in-hand with product development teams to drive the delivery of new products and infrastructure utilizing industry best practices in program management and Agile methodologies. You will work with stakeholders to plan requirements, manage project schedules, identify/mitigate risks, and communicate progress in a timely manner. Your projects will often span organizational boundaries and geographies. This role reports to the Sr. Director of the PMO. The ideal candidate is an enthusiastic, passionate, technically savvy, people-oriented organizer with a strong bias for action. You must be capable of developing positive relationships throughout the product development organization (engineering, product management, design, QA) at all levels and across multiple disciplines to facilitate cooperation and a well-coordinated approach to meeting technical program/project commitments.
KEY RESPONSIBILITIES
- Manage complex product development programs spanning multiple tribes and squads, and drive on-time delivery against objectives
- Identify dependencies, risks, impediments, and misaligned priorities/opportunities across the enterprise, and then guide teams through thoughtful resolution processes
- Establish clear visibility into program plans and progress, across levels, disciplines, and BUs, to ensure transparency and alignment of enterprise-wide stakeholders
- Improve processes, standardize tools, and establish robust documentation systems spanning the full product development lifecycle.
- Assist product development teams in making critical resource planning/allocation decisions.
MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Expert-level knowledge of project and program management methodologies, techniques, processes, and approaches
- Thorough knowledge of modern software development principles and practices, especially Agile
- Strength in influencing decision-making and bringing teams to agreement
- Skill in managing and resolving ambiguity
- Ability to think both tactically and strategically
- Strong interpersonal skills that promote productive relationships
- Proven team player who embraces listening, straight talk, transparency, ownership, and accountability
- Excellent written and verbal communication skills
- Self-directed, results-driven, self-aware team member who demonstrates humility while building and extending trust
QUALIFICATIONS
- Bachelor’s degree or equivalent, preferably in technology, from an accredited college/university; advanced degree preferred
- 10-12 years of proven experience as a technical program manager working with product development teams on building and implementing SaaS solutions
- Proven success in managing increasingly complex, cross-functional initiatives over time
- Solid track record of managing parallel projects/programs, or entering multiple new markets at the same time
- Extensive experience managing cross-functional project team of 25+ people
- PMP certification is a plus
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