Population Health Management Coordinator – Remote

Bethel, Alaska

The vision: Through Native Self-Determination and Culturally Relevant Health Systems, we strive to be the healthiest people.

At the Yukon-Kuskokwim Health Corporation (YKHC) we administer a comprehensive healthcare system throughout 58 rural communities with a mission of Working Together to Achieve Excellent Health.

YKHC serves 58 federally-recognized Tribes and operates 41 Village Clinics. Our five larger communities are served by five Sub-Regional Clinics. All communities in our service area are served by the 55 bed regional hospital in Bethel.

For more information about our hospital or the region please visit
Yukon-Kuskokwim Health Corporation – We Strive to be the Healthiest People (www.ykhc.org)

Position Summary:

The Population Health Management Coordinator is an experienced public health professional responsible for the supervision, direction, training, and continuous assessment of an infectious disease case investigation, contact tracing, and preventative health care management team. The coordinator oversees a team who identifies patients needing preventative health, infectious disease, or chronic care services, provides general recommendations based on standards of care, and connects patients with providers and services through the continuum of care. The manager directs the performance of disease intervention activities, ensuring that the quality and timeliness of work is performed according to established guidelines.

The coordinator conducts quality assurance and performance monitoring, ensuring that team members’ efforts are aligned with standard operating procedures for collection of epidemiological data, public health recommendations, and linking clients to clinical and social support services. The manager ensures compliance with policies and procedures of the employer regarding confidentiality and data security for the handling of sensitive client information and protected health information. They collaborate with clinical staff, public health staff, and other key partners to evaluate program activities, identify best practices and lessons learned and facilitate program enhancements. The position may be expected to complete other duties as assigned by the Director of Public Health or as directed by the YKHC Incident Command team.

Position Qualifications:

The coordinator provides direction, support, and supervision for a team of staff who conduct disease intervention activities with people (patients) with probable, suspected, and laboratory-confirmed infectious disease, and people (contacts), who may have been exposed through close contact with a person diagnosed with an infectious disease . To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and other duties as assigned.

It is preferred that the coordinator possess an advanced understanding of the principles of case investigation and contact tracing and can guide the team regarding messaging, creative problem solving, and other interventions for patients and contacts to interrupt ongoing disease transmission.

Minimum Education - Bachelor’s degree or higher from an accredited college or university, in public health, environmental health, healthcare or a related field preferred. May substitute experience at discretion of director.

Minimum Experience - One year of direct work experience conducting case investigation, contact tracing and other communicable disease investigation activities, or providing patient care management services. Experience living and working in the Yukon-Kuskokwim Delta preferred.

License, Certification, Registration - Completion of contact tracing training module within 3 months of starting date.

Equipment/Tools - Proficiency with use of computers (desktop, laptop, tablet) and mobile devices (smartphones, mobile apps). The position will require daily use of a computer, telephone or cell phone, and access to a secure internet connection.

Specialized Knowledge and Skills - Superior verbal, written communication, and interpersonal skills, including active listening and emotional intelligence. Ability to interact in a non-judgmental manner with culturally diverse populations and persons experiencing a wide range of social conditions. Critical thinking and problem-solving skills, and the ability to use sound judgment when responding to client issues and concerns. The ability to use a computer for data entry and to generate survey reports with little or no clerical support. The ability to schedule; plan; and organize resources, information, and time. Experience using RAVEN and PowerChart (desirable). Ability to communicate in Yupik or Athbascan (desirable). An understanding of the basics of disease transmission, the principles behind case isolation and quarantine of contacts as a public health measure, the ethics around public health data collection and use, risk communication, cultural sensitivity, and the specifics of local processes and data collection for the effort.

Supervisory Responsibilities - Experience in supervising or leading personnel carrying out health education, care management, community outreach, linkage to care, or other public health efforts (desirable).

Benefits Include:

Generous PTO – beginning at 4.5 weeks
Ten paid holidays
Comprehensive healthcare coverage
Life and Disability Insurance
Flexible Spending Account
Retirement plans
Employee Wellness Center

Additional Information:

Yukon Kuskokwim Health Corporation is an Affirmative Action/Equal Opportunity Employer. All qualified individuals will receive consideration for employment without regard to race, ethnicity, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status and any other basis protected by law. Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly.

Under P.L. 93-638, preference is given to Alaska Native/American Indian applicants.

For more information, please contact the YKHC Recruitment Department at YKHCRecruitment@YKHC.org or phone (907) 543-6060 and ask to speak with a recruiter.

To view more positions available please visit YKHC Career Center (https://chu.tbe.taleo.net/chu01/ats/careers/v2/jobSearch?org=YKHC&cws=41)