Every other Monday 3pm – 8pm

Every Thursday 11:30am – 8pm

Every other Friday 11:30am – 8pm

Every other Weekend 12 hours 7:30am – 8pm

Every other Holiday 8am – 4:30pm

• Answering and re-directing phone calls professionally and courteously
• Observe front-desk protocols for all visitors and guests
• Operate a multi-line telephone system
• Perform various duties such as mail sorting, filing & other duties as assigned
• Communicate information to staff and other individuals directly involved in resident care
• Be knowledgeable with established emergency procedures
• Keeping the reception area neat and ready for visitors
• Assist with screening employees and visitors in front lobby
• Schedule and supervise (if needed) resident in-person visiting as time permits
• Deliver items received at front entrance as time permits
• Assist Activities Department with window visits, conference calls (Zoom, Facetime, Facebook messenger, Google Duo, etc.) as time permits

Required Qualifications

• High school student or graduate preferred
• Basic computer skills
• Ability to work beyond normal working hours and on weekends and holidays when necessary
• Maintain dependable attendance record
• Adhere to facility policies and procedures including departmental dress code
• Must be able to read, write, speak, and understand the English language
• Must be able to read, follow oral directions and write legibly
• Must be honest, trustworthy and possess tolerance for all individuals
• Must be able to communicate with other departments
• Must have patience, tact, and willingness to deal with difficult residents, family, and staff
• Must have good physical and mental health. You will fill out an employee health history
• Must be able to work with little or no supervision
• Able to work with employees, residents, families, physicians, therapists, consultants, visitors, government agencies/personnel and the public
• Must be able to handle multiple tasks with interruptions
• Must have a pleasant personality and good telephone skills
• Ability to assist in evacuation of residents during an emergency

Physical Requirements/Risk Exposure

• Lift, carry, and/or transfer up to 10 pounds
• Push and/or pull up to 275 pounds
• Standing, kneeling, squatting, stooping, stretching, climbing, bending, and/or twisting
• Tasks assigned to this position involve potential and/or direct exposure to blood or body fluids