Provide administrative support for the day-to-day humanresource functions of the credit union. Administer and monitor human resourceprograms and ensure compliance with credit union policies as well as externalrules and regulations. Participate in developing department systems, goals, andtargets. Provide staff and managers with an effective resource for resolutionof employee relations issues.

• Perform payroll and benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost effectiveness, and information activities programs.
• Prepare and maintain handbook on policies and procedures. Provide guidance on managing to, and staying compliant with, policies.
• Conduct recruitment effort for all exempt and nonexempt employees. Create effective advertising strategies, utilize Internet resources, and interview and evaluate candidates. Conduct background checks, complete reference checks, and update database of applicants. Monitor effectiveness of recruitment and coach managers in the process.
• Establish and maintain department records and reports. Participate in administrative staff meetings and attends other meetings, such as seminars. Maintain company organization charts and employee directory.

• Process daily correspondence and prepare reports, presentations, and spreadsheets. Utilize a range of computer applications and ensure accuracy of work.
• Answer telephone, disseminate information on benefits or policies, and/or route calls to appropriate associate. Take messages and coordinate follow through. Identify urgency of call.

• Research and respond to questions and provide back-up information.
• Process any change of status requirements (name or address change, marital change, promotion, salary increase, etc.); process changes in insurance or benefits programs; maintain up-to-date, accurate personnel files.

Other Skills and Abilities:

• Must possess computer proficiency in Windows, MS Word, MS Excel, and PowerPoint.
• Ability to work with and always maintain confidential information.
• Must possess excellent oral and written communication skills.
• Demonstrated ability to take initiative and be a self-starter.
• Ability to learn quickly in a fast-paced environment with minimal supervision.
• Attention to detail and the ability to multi-task while prioritizing tasks effectively.
• Proven organizational skills and work with a positive attitude.
• Work well with others and strive in a team environment.

KNOWLEDGE AND EXPERIENCE:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to calculate figures and amounts such as interest, rates, percentages, ratios

Ability to read, analyze and interpret instructions, procedures, and regulations

Two years PC experience including word, excel, and other Microsoft applications

Knowledgeable about the credit union system, its structure, common language and acronyms, philosophy, and the credit union’s mission statement.

One to three years of related HR experience required.