BayCare is currently in search of our newest Team Member for the Patient Finance team who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

Responsibilities:

• The Patient Financial Representative II performs patient accounting functions including billing, collections, customer service, and cash applications
• Documents patient account activity, responds to customer billing inquiries, posts payments, implements billing guideline changes and identifies trends at a payer specific level
• Applies federal and state guidelines to collection efforts, interprets and follows up on Explanation of Benefits, inventories supplies, reports, and tracks equipment maintenance, performs other duties as assigned.

Specific Skills

• Organizational skills
• Administrative and clerical skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Customer service skills
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

Certifications and Licensures

• None required

Education

• Required High School or equivalent
• Preferred Associates

Experience

• Required 2 years Patient Accounts
• Or 2 years related field