Job description

Patient Care Coordinator
Progressive, fast paced, growing dental office looking for a Patient Care -Scheduling Coordinator that is happy, outgoing, friendly with great organizational skills. Our ideal candidate needs to be a real team player! We're looking for someone who has a positive attitude and is reliable. We want someone who is courteous and accountable. Our team provides an excellent patient experience for each patient.

We need a team member with high integrity, someone who is driven to be a high performer who is enthusiastic, outgoing, and who is hard working. This position requires someone who can be compassionate towards patients and team members. This position allows for personal and professional growth. If you're someone with:

• Customer service experience
• Dental experience and knowledge
• Dental insurance knowledge
• Thoroughly enjoys patient interaction

Responsibilities will include but are not limited to:

• Greeting patients
• Answering phones
• Confirming and scheduling appointments
• Treatment presentation
• Collecting payments
• Verify insurance benefits and setting up profiles
• Assisting in working reports for collections and insurance
• Assist in end of day procedures
• Assist patients with financing options, insurance questions and treatment concerns
• Communicate as needed with team and patients
• Complete new patient paperwork upon new patient arrival
• Manage schedules to keep full and productive

Education/Experience:

• High School Diploma or Equivalent
• Knowledge of Dental Software a plus
• Office experience desired
• Good interpersonal skills to maintain effective rapport with patients, dentists, other team members and community
• Knowledge and experience with dental insurance
• Customer service or patient relations experience

Enjoy a 4-day work week working an average of 32 to 36 hours per week! Office Hours are Monday, Tuesday & Thursday 8:00 am to 5:00 pm, Wednesday 7:00 am to 7:00 pm and Fridays 8:00am to 4:30pm. We take pride in providing the best dental care possible to our patients. We want someone who will be awesome on the phone and in person and provide the best customer care possible. We want that "right person" to grow with our team, enjoy their time at work, be challenged with what they do, and make a difference in the lives of our patients. We are looking for candidates who think long term and are committed, responsible, organized, and punctual with the daily tasks. If you are looking for a place to grow and a family friendly environment, then you’ve found the right place!

Job Type:

• Full-time 4 days per week - averaging 32-36hrs per week with No Weekends!

Experience:

• Dental knowledge: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Location:

• Ripon, WI 54971 (Required)

Additional Compensation:

• Uniform Allowance

Benefits:

• Medical Insurance
• Short Term & Long Term Disability
• Life Insurance
• Vision (voluntary)
• Dental Benefits
• Paid Holidays
• Paid Time Off

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• AD&D insurance
• Dental insurance
• Dependent health insurance coverage
• Employee discount
• Free parking
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Paid training
• Uniform allowance
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Schedule:

• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• No weekends

COVID-19 considerations:
We have gone above and beyond the ADA guidelines to ensure the safety of our employees and patients

Experience:

• Customer service: 1 year (Preferred)
• Dental receptionist: 1 year (Preferred)

Work Location: In person

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