KVC Health Systems, headquartered in the greater Kansas City area, is a private, nonprofit 501(c)3 organization and a national leader in child welfare and behavioral healthcare. The organization is committed to its mission of enriching and enhancing the lives of children and families by providing medical and behavioral healthcare, social services, and education.

We all need connection, and that is why we exist. By providing in-home family support, therapeutic services, foster care and adoption case management, substance abuse treatment and psychiatric care, KVC touches the lives of over 60,000 children and families each year.

KVC Health Systems is seeking a Patient Accounts Specialist.

This position will coordinate with the hospital admissions team on the following:

• Audit new hospital admissions
• Accurately enter/update client demographic and information.
• Coordinate with the policy subscriber to obtain the information necessary to process hospital claims.
• Gather documents necessary to process claims and scan into the EMR.
• Verify insurance eligibility and benefits.
• Identify and communicate issues regarding insurance coverage.
• Communicate out of pocket responsibility to the client and assist with payment arrangements as necessary.
• Assist clients with financial assistance paperwork and coordinate with hospital leadership to determine eligibility.
• Document all client interaction in the identified location within the EMR.
• Assist clients with the tools available to apply for Medicaid coverage.
• Work monthly reports to ensure accounts are in the correct status and billing properly.
• Mail client statements monthly.
• Other responsibilities as assigned.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear, and taste or smell. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Education:

High school diploma/equivalent

Licensure/Certification:

Valid driver’s license and auto insurance

Experience:

MUST have experience with insurance eligibility and benefits research and at least 1-year experience in an administrative medical setting.

Preferred Experience/Skills:

Hospital Intake experience preferred but not required.

Requires Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as Outlook email

Abilities Required:

• Extremely well organized and able to prioritize and balance several tasks at once.
• Ability to establish and maintain effective working relationships with providers, management, staff and contacts outside the organization
• Excellent verbal and written communication skills.