Patient Access Specialist I - Access and Capacity Management
Job description
As the voice of USFTGP, this position provides exemplary customer service to our patients, clinical staff and providers. This position professionally handles requests from customers, efficiently gathers customer information, fulfills customer needs, documents interactions, and educates the customer as appropriate to help reduce the need for additional contact on same request.
Educational: High School Diploma or equivalent required.
Experience: Three (3) years of customer service experience required. Previous experience interacting with the public, via the telephone on a daily basis, preferred.
Business Skills: Ability to process more than one activity at a time. Manual dexterity sufficient to operate a keyboard, type at a minimum of 55 wpm, and able to operate a telephone system. Sound decision-making skills to interpret electronic messages and to direct, schedule or message calls appropriately. Ability to speak clearly and concisely with a pleasant telephone voice. Vision must be correctable to 20/20 due to extensive viewing of computer screens, and hearing must be in normal range for continuous telephone communication.
- Requirements reflect the minimum level necessary to be eligible for this position. Equivalent combinations of education and experience may be considered.
smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.