Patient Access Rep III, PAS Financial Clearance, Baptist Metro Square
Full Time
Jacksonville, FL 32207
Posted
Job description
Job Summary
Baptist Medical Center Metro Square is currently hiring for a Full-Time Days Patient Access Rep III to join our Patient Access Services Financial Clearance team at our Baptist Metro Square location here in the Jacksonville, FL area.
Shift Details: Tuesday through Saturday 9:00 AM to 5:30 PM.
The Financial Clearance Department has a team of about 50 employees with around 25 of them being Patient Access Rep III's. The PASIII will be verifying patient eligibility with insurance companies, processing denials and submitting authorization requests. As a Patient Access Representative III on the Financial Clearance team, representative will support a fast paced work environment focusing on processing 70+ accounts/requests a day by working directly with insurance companies in a low volume call center environment. The ideal candidate will bring a positive energy, have a high attention to detail, strong communication skills, have a background in healthcare or insurance and have a understanding of authorizations.
In keeping with our mission and core values, Baptist is requiring that all team members complete their COVID-19 vaccine series or obtain a medical or religious exemption by 11/15/2021 or at time of hire after this date.
StatusFull-Time
Shift DetailsDays
Education RequiredHigh School Diploma/GED
Education PreferredBachelor's Degree
License and Certification
- Up to $1,000 Sign-On Bonus
Baptist Medical Center Metro Square is currently hiring for a Full-Time Days Patient Access Rep III to join our Patient Access Services Financial Clearance team at our Baptist Metro Square location here in the Jacksonville, FL area.
Shift Details: Tuesday through Saturday 9:00 AM to 5:30 PM.
The Financial Clearance Department has a team of about 50 employees with around 25 of them being Patient Access Rep III's. The PASIII will be verifying patient eligibility with insurance companies, processing denials and submitting authorization requests. As a Patient Access Representative III on the Financial Clearance team, representative will support a fast paced work environment focusing on processing 70+ accounts/requests a day by working directly with insurance companies in a low volume call center environment. The ideal candidate will bring a positive energy, have a high attention to detail, strong communication skills, have a background in healthcare or insurance and have a understanding of authorizations.
As a Patient Access Rep III, you will be responsible for:
- Registering patients accurately and efficiently.
- Utilizing of multiple systems and interfaces.
- Cross-Training in order to work in multiple patient access areas.
- Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters.
- Contributing to PAS Goals as defined annually (Collections, Palm Scanning, etc.).
- Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO.
- Maintaining a professional relationship with all clinical and non-clinical team members.
- Being able to articulate compliance documentation and ensure completion of required patient consent forms.
- Maintaining patient privacy in accordance with HIPAA guidelines.
- On Call Team during week-long rotations.
- Flexibility to work on a rotating schedule.
- Selecting a region containing 4 Baptist Facilities and traveling to assignments within.
- Coaching team members and providing quality feedback to increase compliance and accuracy.
This Patient Access Rep III will be located at Baptist Metro Square. If you are interested in this Full-Time Days opportunity, please apply now!
In keeping with our mission and core values, Baptist is requiring that all team members complete their COVID-19 vaccine series or obtain a medical or religious exemption by 11/15/2021 or at time of hire after this date.
StatusFull-Time
Shift DetailsDays
Education RequiredHigh School Diploma/GED
Education PreferredBachelor's Degree
License and Certification
- Cardiopulmonary Resuscitation Certification (CPR) Required
- Basic Life Support (BLS) Required
- Certified Healthcare Access Associate (CHAA) Preferred
Experience
- 1-2 years Customer Service Experience Required
- 1-2 years Insurance Experience Required
- 1-2 years Healthcare Experience Required
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