Maximus Global Services is looking for candidate for the morning shift (Part Time), to provide check-in services for passengers, ensuring that all security procedures are met. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers. Exhibiting exceptional customer service and communication skills

• Working at the front counter assisting passengers with check-in. Using the airline system, issue tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
  
• Check-in the passenger bags, using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
  
• Serve as gate agent for the outbound flight, including boarding of passengers.
  
• Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.

Competencies

• 
  Teamwork Orientation
  
• Stress Management
  
• Ethical Conduct
  
• Good Communication
  
• Customer/Client Focus.

Physical Demands

• High school diploma or GED.
  
• Must exhibit exceptional customer service
  
• Previous experience in Passenger Service is required.
• Experience with airline systems such as: Sabre, or Amadeus.
  
• As a condition of employment, employee must successfully complete a background investigation
  
• Candidate must speak and write English and Amharic, is suggested.
  
• Must possess effective interpersonal skills with the ability to deal with all levels of personnel and the general public in a professional and effective manner.
  
• Must be able to handle the pressure of working with high volume general public (constantly to occasionally depending on assignment)
• Must be at least 18 years old