Job description

Trailer Parts Position with Tugger Trailers & Outdoors

Tugger Trailers has an opening for a parts position to handle in store sales & online parts inquiries. We repair trailers of all kinds, tractors, lawn mowers and other lawn care tools. We also have a full service repair shop and a variety of other industry products on our showroom floor. Bilingual a plus.

Responsibilities:

• Frontline response to inbound phone calls and online customer inquiries needing parts or maintenance.
• Facilitating customer needs and requests in a way that is informative, productive and efficient.
• Ability to clearly communicate with customers about parts/service specifications.
• Attention to detail when inputting customer information.
• Work closely with the managers to ensure customer expectations are met.
• Maintain general knowledge of trailer industry and seasonal trends for other products that we offer.
• Coordinate with other departments if needed to assist customers.
• You will do physical inspections of inventory equipment to develop expertise.
• You will research and learn the relevancy of all equipment specifications.
• Be consistently aware of your available inventory and specifications.

Requirements:

• Able to work in a fast-paced, collaborative environment
• Ability to manage multiple projects/assignments at one time
• Good presentation skills both verbally and in writing.
• Dependable, honest, and a team player who cares about the quality of the work they produce

Core Competencies:

• Integrity: Deals with others in a straightforward and honest manner, maintains confidentiality & supports company values, and conveys good and bad news.
• Dependability: Meets commitments, works independently, accepts accountability, sets personal standards, stays focused under pressure, and meets attendance and punctuality requirements
• Attention to details: Strives to input and communicate clearly and accurately.
• Sales Skills: Identifies and sells to customer’s needs.
• Goal Oriented: Targets and achieves results.
• Negotiation Skills: Conducts positive negotiations, handles conflict, seeks common ground.
• Interpersonal skills: Builds strong relationships, is flexible, solicits performance feedback and handles constructive criticism.
• Listening Skills: Listens attentively to others asks clarifying questions, and manages distractions and interruptions.
• Communication: Communicates well both verbally and in writing, creates accurate reports.
• Adaptability: Adapts to change is open to new ideas, takes on new responsibilities and adjusts plans to meet changing needs.

Compensation & Benefits:

• Base salary plus an additional quarterly bonus structure!

Pay:

$35,000 per year to start paid weekly (pay has the potential to vary depending on experience + bilingual is a plus!)

Offer for growth within the company!!!

Schedule:

• Monday to Friday 7am-5pm & Saturdays 8am-12pm.

Job Type: Full-time

Pay: $35,000.00 per year

Benefits:

• Paid time off

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Monday to Friday

Experience:

• Parts: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• drivers license (Preferred)

Work Location: In person

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