The Marketing Specialist holds primary responsibility for developing and implementing strategies to promote NEMS Program of All-Inclusive Care for the Elderly (PACE) and intaking new enrollments for the program. The Marketing Specialist will identify and build relationships with referral sources, community organizations, family caregivers and participants, giving presentations and sharing information about NEMS PACE, providing tours through the PACE center, and gathering crucial information related to medical and social needs for new participants as the first step in the enrollment process.

ESSENTIAL JOB FUNCTIONS:

• Develops and implements marketing strategies, activities, and events planning.
• Identifies effective marketing and promotional channels following CMS marketing guidelines
• Identifies, develops, and maintains relationships with potential PACE referral sources, including medical providers, community organizations, and others.
• Presents and explains about the PACE program to interested individuals including candidates for enrollment, caregivers, healthcare providers or others in the community.
• Provides tours of the PACE Center to potential participants and family caregivers while expounding on and highlighting the services provided.
• Provides clear and concise information about PACE.
• Tracks the effectiveness of marketing strategies and activities
• Develops marketing materials for program
• Assist with following up on referrals and enrollment process for individuals interested in enrolling in the program
• Interacts professionally and respectfully with older adults, including those with cognitive decline and/or physical disabilities.
• Provides excellent customer service to internal and external customers.
• Performs other job duties as required by manager/supervisor.

QUALIFICATIONS:

Required:

• Bachelor’s degree required, preferably in Healthcare, Social Sciences, Business, or a related field.
• Minimum one year of experience in sales or marketing.
• Current BLS and First Aid required

Preferred:

• Minimum one year of experience in health care.
• Minimum one year of experience working with older adults and their families in a healthcare or community agency setting.
• Valid driver’s license with good driving record for the past 5 years.

LANGUAGE:

• Must be able to fluently speak, read and write English.
• Fluency in Chinese (Cantonese and/or Mandarin) is required.
• Fluency in other languages is an asset.

STATUS:

This is an FLSA non-exempt position.
This is not an OSHA high-risk position.

NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).