The Business Associate is a senior level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Associate may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs as necessary. May manage ad hoc projects as requested.

Responsibilities:

• Assist with identifying the resource requirements for the ICRM organizational structure.
• Assist with the implementation of best practices and integrate principles and guidelines, where appropriate, to maximize span of control, effectiveness, consistency, and alignment across the organization and ensure that roles across the organization with similar scope, breadth, depth etc. are leveled the same.
• Partner with Human Resources (HR), Finance and Compensation to prepare documents for senior leadership, board, and regulatory meetings and perform research on roles to identify comparable roles across the organization.
• Assist the Capacity Planning team in proactively and accurately predicting future talent/headcount needs across ICRM.
• Ensure controls are in place to address the day-to-day activities.
• Assist in providing credible challenge to ensure roles align to the organizational design principles.
• Support the automation, and simplification of the Organization Design role review tracking logs.
• Create reporting and analytics to show trending / aging across the business units.
• Analyzing complex comparative data, preparing and presenting regional and global reports related to compliance risk assessments, and monitoring of compliance related issues.
• Review materials to ensure compliance with various regulatory and legal requirements and to ensure compliance risks are appropriately identified and addressed.
• Interact and work with other areas within Citi, as necessary.
• Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
• Serve as communications lead on strategy development and execution for internal business messaging.
• Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives.
• Assist leadership/Chief of Staff in promoting and executing communications program.
• Drive productivity/ cost savings initiatives in partnership with the senior management team.
• Participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications.
• Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients.
• Advise, write and edit on company-wide communications.
• Develop and maintain communication standards and procedures; serve as subject matter expert on communication tools and applications.
• Develop monthly communications metrics to monitor and measure impact of the communication plan.
• Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact.
• Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests.
• Leverage technology and tools to enable communications and generate excitement and interest in risk communications.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Address additional priorities as assigned.

Qualifications:

• 6-10 years of experience in a financial services role
• Communications or marketing experience preferred
• Demonstrated working knowledge of financial services industry
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Administration

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$137,610.00 - $206,420.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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