Job Title: DEO OPS EMPLOYMENT SECURITY REPRESENTATIVE II -40098944

Type of Job: Regular

Job Time Type: Part Time ( 30 Hours)

Job Description: DEO – OPS EMPLOYMENT SECURITY REPRESENTATIVE II

JOB TYPE: PART-TIME POSITION

LOCATION: Oakland Park, FL (relocation benefits are not available for this position)

Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the state to support Florida's economy, robust and talented workforce and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.

The Jobs and Benefits Supervisor is a member of the DEO team with CareerSource Broward. In collaboration with our partners, we salute our nation's veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at DEO that fit their skill sets. The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let DEO's mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

The OPS Employment Security Representative II is a member of the DEO team of the Division of CareerSource Broward. This is a professional position specializing in providing individual or group vocational or employment counseling services in a One-Stop Center.

The Difference You Will Make:

You will assist in helping Floridians obtain wage replacement benefits for qualified individuals who are out of work through no fault of their own. Your knowledge and skills will be utilized to help our citizens. DEO is a fast-paced work environment in which critical thinking and prioritizing is a must.

How You Will Grow:

DEO encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with DEO's Vision and Mission, the employee:

1. Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities.

2. Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.

3. Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.

4. Works collaboratively to optimize the effectiveness of DEO's available resources and tools.

5. Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all of our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Greater Fort Lauderdale encompasses Broward County and is a principal city of the Miami metropolitan area. Ft Lauderdale is a popular tourist destination and Yachting Capital of the World. The city is known for its beaches, bars, nightclubs, and history as a spring break location. Port Everglades is considered the 3rd largest cruise port in the world.

WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!

• State Group Insurance coverage options+

• Retirement plan options, including employer (health, life, dental, vision, and other supplemental options) contributions (FYI, please click www.myfrs.com)

• Nine paid holidays and a Personal Holiday each year

• Annual and Sick Leave Benefits

• Student Loan Forgiveness Program (Eligibility required)

• Flexible Spending Accounts

• Tuition Fee Waivers (Accepted by major Florida colleges/universities)

• Ongoing comprehensive training provided

• Career Growth

• Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

• We care about the success of our employees.

• We care about the success of our clients.

• We are always improving our technology, our tools, our customer's experiences, and ourselves.

• A rewarding experience for reliable, compassionate, and professional employees.

Pay:

$16.00 per hour

Your Specific Responsibilities:

• Provide individualized employment counseling services to targeted/contracted groups

• Using standardized employment counseling techniques to assist customers in deciding on vocational goals and develop employability plans for entrance into employment.

• Assess customers for job readiness through aptitudes, interests, personal characteristics, education and work history demographics and case manage to refer to appropriate jobs.

• Coordinate services with state and local agencies and private employers for job development and referrals.

• Refer customers to community resources for appropriate employment-related services and perform placement services as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.

• Knowledge of the methods of data collection.

• Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service.

• Ability to establish and maintain effective working relationships with others.

• Ability to understand and apply applicable rules, regulations, policies and procedures.

• Ability to listen effectively to conduct effective interviews.

• Ability to deal with the public in a tactful, courteous and effective manner.

• Ability to record, collect, evaluate and analyze data.

• Ability to work independently by planning, organizing and coordinating work assignments.

• Ability to read and understand reports, documents and other written materials.

• Ability to utilize problem-solving techniques.

• The incumbent must possess or obtain certification as a Workforce Professional within six (6) months of employment in this position.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum –

• Duties and responsibilities of this position must be performed at the official worksite of the Department.

Preferred -

• A Bachelor's Degree from an accredited college or university and 2 years' experience in sales/marketing.

• Professional or nonprofessional experience in areas related to employment security; sales, marketing, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis may substitute on a year-for-year basis for the preferred college education.

• Registered in Employ Florida

Minimum Age: NA

Hiring Requirements: Drug Testing/Screening, Background Checks, Reference Checks

Education Level: High School Diploma or Equivalent

Requires a Drivers License: No