Today, Jefferson Health and its network of hospitals and physician practices serve patients throughout the Delaware Valley. We have a robust network of 18 hospitals, 3500 physicians, 9600 nurses, 3,876 licensed beds, and physician practices throughout the counties of:

• Bucks
• Camden
• Gloucester
• Montgomery
• Philadelphia

We are Philadelphia's second largest employer, and nationally ranked by US News & World Report in seven specialties including #2 Ophthalmology (Wills Eye), #9 Rehabilitation (MossRehab), #10 in Orthopedics (Rothman Orthopaedics at Jefferson Health, Philadelphia Hand to Shoulder Center, 3B Orthopedics, the Abington Orthopedic & Spine). Whether you’re in the city or the suburbs, Jefferson Health provides the exceptional care you expect – close to home or work – through our broad family of primary care physicians and specialists. Jefferson Health is home to nationally ranked experts who provide a personalized care plan for you. Sidney Kimmel Cancer Center – Jefferson Health is one of only 70 NCI-designated cancer centers in the country. With more than 30,000 employees, we are the largest health system in the Philadelphia region by total licensed beds. And our work to improve lives is never done.

In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.

Rotating Shift (could be scheduled to work 1st, 2nd, or 3rd shifts) and requires every other weekend and rotates holidays (works every other)

SHIFTS:

1st: 7-3 or 10-6

2nd: 3-11pm

3rd: 11pm-7am

Operate console to relay incoming, outgoing, and inter-office calls and perform other related hospital communications and clerical duties. These activities involve the following components which are performed to assist in providing hospital wide communication on a daily basis, as observed by the Lead Operator and Communications Manager.
a. Handle calls in a timely, professional and courteous manner.
b. Page personnel over the intercom system or via beeper system.
c. Assist patients via the Nurse Call System, communicate with Nursing staff regarding patient service requests. Notify Nursing personnel of any emergencies.
d. Activate emergency related procedures such as codes, fires; disasters, on an as needed basis “priority status” and document.
¿ Assist Lead Operator with training of staff.
¿ Assist with maintaining various logbooks and records used by department staff as well as making changes to monthly schedules received from various hospital departments having “on call” personnel when notified.
¿ Responsible for maintenance of logbook and notification of proper departments concerning Death Certificates and release.
¿ Notify various Surgical department staff when requested by Physician or other hospital personnel.
¿ Relay patient information when required.
¿ Act as an information source for staff, patient, visitors and community.
¿ Ability to judge the appropriate action and response to changes, circumstances or problems.
¿ Distribute minor telephone equipment to hospital staff.
¿ Ability to work all shifts, weekends, holidays and overtime when needed to accomplish departmental needs.
¿ Demonstrate a cost conscious attitude, ability to set priorities to complete workload and perform related duties as instructed by the Manager of Communications.
¿ Communicates and interacts in a courteous and professional manner with all hospital staff, visitors, patients and vendors. Maintain discretion and confidentiality when communicating with others

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.