Job description
About Us:
So wherever opportunity and need come next in this world, Gallagher Bassett is there. From Walla Walla, Washington to Wallaroo, South Australia. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way. Responsibilities:
Key Responsibilities:
We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.
We believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, we will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that – with proper management – a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.
So wherever opportunity and need come next in this world, Gallagher Bassett is there. From Walla Walla, Washington to Wallaroo, South Australia. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.
Position Summary:
Concentrated on driving and supporting the learning and development needs of operational staff within an assigned region or functional area. Incumbent(s) will leverage full life cycle instructional design skills to build curriculum needed to deliver high-quality service training and will deliver learning and development strategies and solutions, as well as drive adoption and implement learning reinforcement tactics.
Concentrated on driving and supporting the learning and development needs of operational staff within an assigned region or functional area. Incumbent(s) will leverage full life cycle instructional design skills to build curriculum needed to deliver high-quality service training and will deliver learning and development strategies and solutions, as well as drive adoption and implement learning reinforcement tactics.
Key Responsibilities:
- Identifying and evaluating learning assets included in the role-based curriculums
- Developing new learning assets designed to meet business needs, which may include materials for classroom-based learning, PowerPoint presentations, discussion guides, facilitator guides, web-based training, job aids and performance support tools, assessments, certification programs, etc.
- Delivering training in a classroom and/or a webinar setting
- Collaborating with HR, business management, and various functional teams to vet and align on milestone training deliverables, collaborate on the development and review of materials, and implement/rollout of new training courses/materials
- Contributes to the development of functional strategy
Required:
- Bachelor’s degree in organizational development, human resources, business, or related field.
- 5+ years directly applicable experience in insurance or financial brokerage.
- Proficient in developing and following individual work plan(s).
- Strong written and verbal communication skills.
- Proficient in using MS Office applications with key strengths in PowerPoint, Visio, and Project.
- Up to 60% travel, with specific area of travel being within assigned region and at times, travel to Gallagher headquarters.
Desired:
- Professional certification (Certified Professional in Learning and Performance – CPLP) or equivalent training experience preferred.
- Insurance and/or customer service learning and development experience preferred.
Work Traits:
- Able to collaborate with clients and key stakeholders to identify learning needs, build out materials and implement them in a way that leads to behavior change.
- Excellent presence and ability to build and sustain professional relationships at all levels of the organization.
Click Here to review our U.S. Eligibility Requirements
We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.
We believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, we will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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