Job description

Come join a community bank that focuses on the success of our people, clients, and communities everyday! We are looking to add a valuable member to our team based in either Hutchinson or Buffalo Lake, MN. We offer paid time off PLUS paid Federal Holidays, health insurance, 401k, and profit sharing!

Operations Service Assistant Job Summary

Primary responsibilities include assisting the operations staff in completing tasks assigned, establishing depository account relationships by opening new accounts and cross-selling bank services to our current and potential customers, processing customer transactions and providing prompt, courteous and efficient customer service within established guidelines. Responsibilities also include auditing and balancing.

Operations Service Assistant Accountabilities

· Balancing of Internal Accounts

· Auditing of new account documents

· Assisting the operations staff with daily duties and projects

· Complete documentation for new account opening (checking, savings, CD’s, and IRA's)

· Displays knowledge and proficiency in the bank’s products and services and builds long-term customer relationships

· Open all types of new accounts including savings, checking, money market, IRA and certificates of deposit.

· Handle customer account transactions which may include verifying incoming cash, accurately dispersing cash, accepting various deposits and payments, completing cash advances and cashing checks

· Cross-sell bank services.

· Provides quality customer service when answering inquiries and resolving customer concerns in person, via phone, or via e-mail

· Prepare follow up letters and thank you cards for new accounts.

· Assist customers with account problems, such as reconcilement or research.

· Verifying account balances, giving out account information to customer, and printing copies of items and/or statements from customer accounts

· Various other duties as determined.

· Maintain complete confidentiality with regard to sensitive information and bank relationships

· Comply with the CenBank Bank Secrecy Policy and all Bank Secrecy Regulations

Operations Service Assistant Expectations

· Performs job accountabilities with a high level of accuracy and timeliness

· Develops and maintains knowledge of compliance and internal control requirements necessary to complete the job

· Performs duties in compliance with policy, procedure and process

· Provides open communication to supervisor concerning training needs, equipment problems, etc.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Hutchinson, MN 55350: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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