Operations Manager/Dispatch

Full Time
Iowa City, IA 52240
Posted
Job description

HIRING IMMEDIATELY: OPERATIONS MANAGER

COMPENSATION: $50,000 - $75,000 BASED ON EXPERIENCE AND RESULTS

MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE

WHO WE ARE: Home Stretch Logistical Solutions, Inc. (HSLS) is a last-mile Amazon Delivery Service Partner serving Amazon’s customers located in the greater Iowa City, Iowa area. We invite you to join an energetic team of professional drivers/delivery associates guided by the values of safety, courtesy, and dependability. HSLS operates at 2500 Heinz Road, Iowa City, IA, 52240. Thank you for applying, and we look forward to the opportunity to welcome you to the team!! We are actively reviewing applications and contacting qualified candidates. Please apply through the Indeed.com "Apply now" link.

Responsibilities

  • As an Operations Manager, you will be responsible for managing a 7-day-a-week operation
  • Manage, motivate, coach, and develop others
  • Deep Diving Metrics
  • Coach and Developing team members
  • Onboarding
  • Coordinating Engagement Events for team members
  • Managing a Fleet of 35+ vehiclesConduct daily inspections,

Conduct damage claim assessments
Maintain meticulous records
Schedule Repairs and Preventive Maintenance
Manage O&M costs

  • Manage a team of 60+ Delivery Associates (DAs)Develop weekly Driver schedule

Responsible for the safety, quality, and performance of team members
Exceed operational goals
Hire, Train, and Develop DAs
Create processes and procedures to manage quality control and standard work
Identify high-performing team members and recommend rewards
Identify low-performing team members and create performance management plans
Manage Worker's Compensation process
Injury and Incident Reports
Partner with Internal/External stakeholders
Manage Inventory process
Manage local budget

  • The Operations Manager will be a critical thinker and innovator, who possesses great decision-making skills, is resourceful and detail-oriented
  • All other duties as determined by the owners
  • ACHIEVING RESULTS

Experience

  • 5+ years’ experience managing high-functioning teams
  • Dispatch Experience preferred
  • Experience Coaching and Developing teams
  • Deep-diving metrics and achieving results
  • Experience managing in a fast-paced environment, with multiple changing variables
  • Experience managing Worker's Compensation

Benefits

  • Compensation bonuses for exceeding safety, performance, and standard work metrics.
  • Benefits include Paid time off (PTO) and Health Insurance for all full-time employees.

Location: 2500 Heinz Rd, Iowa City, IA 52240

Job Type: Full-time

Pay: $50,000 - $75,000 per year

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Iowa City, IA 52240: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Dispatching (Preferred)

Work Location: In person

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