Job description
Title: Operations Manager – Keller William Realty San Jose
Who are we?
Keller Williams Realty is frequently recognized as the most innovative and agent-friendly brokerage in the world. KW is a gathering place for the industry's best real estate agents. The Keller Williams San Jose Market Center features state-of-the-art real estate technology, expansive office space, and friendly atmosphere that is recognizable the moment you enter.
Who are we looking for?
You thrive in a collaborative Team environment and have a coachable mindset. You have a track record of success in supportive leadership roles, with at least 3 years of experience in leading others. You are a rapid problem solver who easily and quickly learns from your environment, and who appreciates an efficient work structure. You can think through a problem or solution in order to present it logically to others and enjoy a variety of responsibilities in a changing environment. You are a self-starter that is comfortable taking charge with little to no supervision. You must be able to move with a sense of urgency to ensure you take care of needs in a timely manner and provide outstanding customer service.
You will thrive if you are an energetic, passionate, people-oriented individual who operates with high urgency.
Key responsibilities and job duties including but no limited to:
Supervise, lead and mentor office staff.
Have the ability to quickly form relationships with our Associates.
Natural ability to adapt to changes and implement new systems in a fast and accurate manner.
Collaborate with Associates, escrow officers and transaction coordinators to ensure each transaction is processed swiftly and accurately.
Ensure that all aspects of the office are running smoothly and safely adhering to regulations and company policies.
Qualifications:
Education: A Bachelor's Degree from an accredited college or university in business administration, communication or related field. Strong relevant experience will be considered in lieu of a college degree.
Experience: 3 years of related supervisory experience involving the organization of an office or specialized program. Proven track record working with numbers, contracts and interpreting reports. Experience building customer centric systems and procedures.
Competencies:
Communication skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing. Demonstrates excellent use of listening skills and demonstrates openness to other people's ideas and thoughts.
Collaboration - Develops relationships across departments and effectively contributes and embraces the Team environment.
Fiscal Management - Understands profit and loss statements and adheres to a budget.
Leadership - Demonstrates high ethical standards and leads by example. Promotes a cooperative work environment allowing others to learn from mistakes and provides encouragement and direction.
Tech Skills - Proficient in excel, word, Adobe acrobat, Google workspace, social media platforms, DocuSign, and CRM platforms.
Real estate knowledge and sales experience are desirable.
Job Type: Full-time
Pay: From $59,235.00 per year
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- San Jose, CA 95119: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Work Location: In person
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