Do YOU have what it takes to join Battle Tested Security? Are you eager to find an employer who creates a fun work environment with a focus on career development? Look no further!

Bearing Accountability Tact Transparency Loyalty Enthusiasm - B.A.T.T.L.E Is what defines our culture and creates a memorable experience!

Battle Tested Security is a fast growing security event management company headquartered in Baltimore, Maryland and operating in ten markets nationwide. BTS continuously adapts to the ever changing industry for many client bases, local and international, for sporting and music events.

Utilizing creativity and innovation to ensure that customer service and experience are always at the forefront, BTS provides unparalleled safety and security that inspires athletes, teams, artists, fans, and patrons alike.

Battle Tested Security is a certified Service Disabled Veteran Owned Small Business (SDVOSB), whose goal is to employ, empower and support the Veteran community. Since its inception in 2016, BTS has employed over 150 Veterans who have benefited from employment, camaraderie, counseling, advanced education opportunities and mental/physical health counseling. We strive to create a relatable environment where Veterans can navigate the challenging transition from Military life to everyday life, building a solid foundation and support system to ensure success. Our vision is to employ as many Veterans as possible to positively affect not only the lives of our Veterans, but the experience for our clients.

Position Summary:

The Operations Manager provides safety, security, and customer service to the guests, tenants, and staff assigned to events. Operations Managers employed by Battle Tested Security will assist local public safety agencies in the performance of their duties in providing service to the surrounding community as it affects the event.

Essential Functions:

• Serve as a representative and liaison of Battle Tested Security, while demonstrating a professional, positive, polite and friendly attitude

• Tact and discretion must always be used in all interactions with campus guests and employees

• Patrol on foot and/or motorized vehicle in some cases within and the events surroundings

• Respond quickly to all security needs and calls for service

• Provide customer service to all patrons and employees

• Conduct regular inspections of all patrol and fixed post assignments

• Write reports, conduct staff work, interview victims and witnesses

• Respond to crime scenes and ensure the scene is secured until the arrival of local law enforcement

• Work closely with local public agencies to accomplish the safety and security goals of Battle Tested Security

• Arrive to all shifts on time in proper uniform

• Must be able to stand post, which may require standing or walking for extended periods of time

• A minimum education level of: Associate's Degree in Business Administration or Management, or relevant field.
• 5+ Years Operations Security Management Experience or Equivalent training.
• Provable Experience and Results Building and Maintaining a Team.
• Must be able to pass a background check.
• Availability to travel up to 50% of the time
• Experience using Google Workspace and Paycom, preferred
• Fluency in written and spoken English
• Ability to maintain patron, employee, and company confidentiality
• Ability to memorize, recollect, and quickly retrieve relevant information for incidents
• Ability to work outdoors in various weather conditions for extended time periods, up to 12 hours
• Ability to stand and/or walk for extended periods of time, up to 12 hours
• Ability to operate a motorized vehicle
• Able to lift, carry, and/or move up to 50 pounds, as needed
• Must be available to work non-traditional hours including evenings, weekends and holidays