Job description

Office Manager
Job Description

Summary

The Office Manager is primarily responsible for ensuring the efficient day-to-day running of the practice and facilitating strong customer service and patient interaction. These activities include communication with referring practices and patients, staff training and scheduling, quality control, staff meetings, as well as presentation of fees for professional services. This position is also responsible for ensuring efficiency of front and back-office operations and for monitoring, coaching, and training front office staff, as well as interfacing with accounting and payroll service and other business consultants.

Essential Functions

1. Create, establish, and manage internal office protocols and procedures to ensure office efficiency.

2. Respond and comply to requests for information from third party administrators.
3. Effectively trains and guides new front office staff.
4. Ensure and model excellent customer service at all times.
5. Arrange for the recruitment of staff as needed.
6. Provide the Surgeon with administrative and practical support when asked.

Competencies

1. Communication skills
2. Interpersonal skills
3. Leadership skills
4. Planning and Organizing
5. Accuracy
6. Initiative/ Self Starter
7. Analytical skills
8. Confidentiality

Job Related Experience

1. 2+ years in Dental or Medical Industry required, Oral and Maxillofacial Surgery office preferred.
2. Thorough understanding of industry terminology.
3. Complete understanding of industry and ability to perform in all aspects of front office operations.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Chesterton, IN 46304: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 1 year (Preferred)

Work Location: In person

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