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Office Assistant

Family Service Association (FSA)

This position will be based in Moreno Valley, CA. Full-time(Non-Exempt).

Overview

Family Service Association (FSA) is a large non-profit social service organization. We have over 25 locations through Riverside and San Bernardino counties. For more than 65 years, FSA has been positively transforming lives. We are one of the most passionate, mission-driven places you will find. Our teams are passionate about providing child development services, senior nutrition services, counseling and others. As a living, growing and evolving organization, our team of over 300 employees and hundreds of volunteers are people-focused and people-powered.
This is more than a job - it is a calling - a purpose. We strive to be a "best place to work." Our employees are part of a thriving organizational culture that rewards our employees with competitive compensation, company-paid health insurance, dental and vision plans, 403(b) retirement savings plan, paid vacation and other benefits.

We deeply value our employees. Our full-time, eligible employees receive:

• Competitive wages and salaries;
• Competitive Health, Dental and Vision Plans;
  
• Employer-sponsored retirement savings plan;
  
• Paid time-off and paid sick leave;
  
• Opportunities to receive gift cards; and
• Company-sponsored social events.

FSA is proud to be an Equal Opportunity Employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. EEO

Please note that, in keeping with federal or County mandates and/or FSA's own policies, FSA has a mandatory vaccination policy, requiring all employees to show proof of full vaccination against COVID-19 prior to the start of employment. In addition, in an effort to mitigate exposure and in keeping with CDC mandates or recommendations, we require an approved, COVID-19 test with a negative test result to be completed from any state-authorized test site or licensed medical provider prior to your start date.

Key Responsibilities of Position

• 
  Answer and direct all incoming calls
• Assist in maintaining all client records pertaining to Senior Nutrition Program in the appropriate County online program (Riverside – Care Connect and in San Bernardino – Harmony / SAMS.)
• Assist in maintaining current, up-to-date office client files (hard copy) according to Agency and funding source program requirements for audit purposes.
• Retain in all records and reports required by program and funding source to be maintained by the Agency in an organized and secured location, following HIPAA regulations.
• (Health Insurance Portability and Accountability Act) policies/procedures for client confidentiality.
• Create and maintain Excel spreadsheets for documenting/tracking of program meals and funding source revenues.
• Assists in completing monthly billing reports for assigned County & funding sources on required schedule due dates from each funding source.
• Has a working understanding of Title III Elderly Nutrition Program requirements and contractual responsibilities of their assigned funding source(s)
• Punctual and regular attendance.

Qualifications

Required:

• High School Diploma or GED
• At least 2+ years of clerical experience
• Computer literate (Word, Excel, Access); type 35-45 wpm
• Complete clerical test administered by HR with a passing score.
• Bilingual(Spanish)

Qualities and Traits:

• Critical thinking and problem-solving skills.
• Time management, organizational, and prioritization skills.
• Ability to diffuse and manage volatile and stressful situations
• Able to work with a diverse population
• Ability to read and write English and to communicate at the level required for successful job performance
• Ability to maintain confidentiality in all aspects of the job.

Additional Requirements:

• Background Livescan Clearance
• Current CA Driver’s License, proof of Automobile Insurance, and an available vehicle.
• CPR and First Aid certifications are required and must be maintained throughout employment with FSA.
  
• Drug Test Clearance.

If you believe you are the right candidate for this role and you can see yourself contributing to FSA's important mission, please apply here: https://www.fsaca.org/jobs

Give your passion a purpose. Be part of our dedicated and amazing team. We look forward to hearing from you.