Job description
Freedom Restoration and Roofing is one of the fastest-growing and highly-referred veteran owned exterior companies in the Greater St. Louis area, and we are excited about growing our team! Our company is looking for an experienced Office Administrator to help with our day-to-day operations. Our ideal candidate will exhibit a high degree of character paired with an eager drive to be successful. We expect applicants to have effective communication skills necessary to build positive working relationships with our customers.The Freedom Team enjoys having fun, celebrating wins, and celebrating team success! We take great pride in doing things right, and we work diligently to provide unmatched service to our valued customers. If you are a qualified individual who is excited to grow with an outstanding company, please do not hesitate to contact our team with comments, questions, and/or other inquiries.
Responsibilities
- Coordinate schedules, appointments and bookings
- Conducting follow-up phone calls and confirming upcoming appointments for our sales team
- Organize office operations and procedures
- Provide general support to visitors
- Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored
- Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
- Ensure that results are measured against standards, while making necessary changes along the way
- Perform review and analysis of special projects and keep the management properly informed
- Remain updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals and reviewing of industry publications
- Responsible for developing standards and promoting activities that enhance operational procedures
- Allocate available resources to enable successful task performance
- Coordinate office staff activities to ensure maximum efficiency
- Organize orientation and training of new staff members
- Design and implement filing systems
- Ensure filing systems are maintained and current
- Establish and monitor procedures for record keeping
- Ensure security, integrity and confidentiality of data
- Oversee adherence to office policies and procedures
- Monitor and maintain office supplies inventory
- Review and approve office supply acquisitions
- Handle customer inquiries and complaints
- Maintain a safe and secure working environment
Education Requirements
- High school diploma or GED
- Associate’s degree or bachelor’s degree in an area like business administration, or similar, is preferred.
Experience Requirements
- Strong written and verbal communication skills to produce reports, assign tasks, and accept instructions
- Hands on experience with office machines (e.g. copiers, fax machines, printers)
- 2-3 years of experience as an office clerk, administrative assistant, secretary or similar role preferred.
- Excellent time management skills and ability to prioritize work
- Organization and the ability to multitask to complete a wide variety of tasks
- Flexibility to help them adjust to new tasks if company or office needs change
- Strong interpersonal skills to interact positively with all employees
- Leadership ability to manage challenges and oversee employees
- Attention to detail to ensure tasks are completed thoroughly and correctly
- Reliability and discretion
Desired Skills
- Communication
- Analysis and Assessment
- Judgment
- Problem Solving
- Decision Making
- Planning and Organization
- Time Management
- Attention to Detail
- Accuracy
- Coaching
- Initiative
- Integrity
- Adaptability
- Teamwork
- Developing Standards
- Process Improvement
- Inventory Control
- Supply Management
Qualifications
- Proven office management, administrative or assistant experience
- Knowledge of office management responsibilities, systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Knowledge of accounting, data and administrative management practices and procedures
- Knowledge of clerical practices and procedures
- Knowledge of business and management principles
- Computer skills and knowledge of office software packages
Work Remotely
- No
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Computer Software: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
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