At the DNR, we are committed to the conservation and management of the state's natural resources for outdoor recreation, economic development, and a sustainable quality of life. Apply with us and find your path.

Working Title: Office & Admin Specialist Int
Job Class: Office and Administrative Specialist, Intermediate
Agency: MN Department of Natural Resources

• Who May Apply: Open to all qualified job seekers
• Date Posted: 05/05/2023
• Closing Date: 05/25/2023
• Hiring Agency/Seniority Unit: Natural Resources Dept / Natural Resources-AFSCME
• Division/Unit: DNR Parks & Trails Reg 2 / PAT-R2 GooseberryFalls Staff 1
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $18.55 - $24.60 / hourly; $38,732 - $51,364 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: Gooseberry Falls State Park
• Work Location: Two Harbors
• Employment Condition: Permanent, full-time
• FLSA Status: Nonexempt
• Telework Eligible: No
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

The DNR is seeking to fill a permanent, full-time administrative support position at Gooseberry Falls State Park in Two Harbors, MN. This position will work Monday through Friday, from 8:00 am to 4:30 pm, and will provide customer service, office management, administrative support, and clerical services for Gooseberry Falls State Park.

Responsibilities include:

• Provide office management functions and administrative assistance to Park Management, Retail Operations Supervisor, and other park staff.
• Prepare all purchasing documents and process payments for the park from the Operations, Nature Store, Gift, Naturalist, and other accounts to ensure accuracy without exceeding budget allocations and spending parameters established by the Park Manager. Keep park management informed on the status of various budgets and perform projections of expenditures.
• Monitor and/or accomplish all daily and weekly income reconciliation, reporting, and preparation of bank deposits for the park. Preserve accountability for all vehicle permits, ski passes, and other numbered forms issued from Central Office.
• Provide support for phone, network, and computer systems. Help track status of park hardware, software, and network infrastructure.
• Provide information and assistance to the general public on park operations. Register campers, sell vehicle permits, merchandise and other items, and administer reservation systems for picnic shelter use and campsite reservations.
• Provide leadership for office and other staff on fiscal and administrative matters, including developing procedures, training staff, and consulting with management in order to comply with state statutes and fiscal rules

Minimum Qualifications

Knowledge of:

• Customer service practices and principles sufficient to identify each customer’s needs, meet quality standards for services, and evaluate customer satisfaction.
• Word processing sufficient to use software to create, format, edit, print, and save a variety of documents, including spreadsheets and tables.

Skills in:

• Fiscal and accounting sufficient to purchase and receive goods, receipt goods against purchase orders, and process invoices and payments to vendors.
• Use software, such as Microsoft Excel and Word, to type and format letters, memos, reports, and minutes of meetings.
• Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
• Provide prompt, courteous, and accurate information to customers in person, on the phone, and through e-mail and other written correspondence.
• Interpret and explain program information to applicants, such as eligibility requirements, application details, and payment methods.

Ability to:

• Use customer skills on the phone, in person, and online to provide effective general and specialized office support.
• Interpret and explain accounting and related fiscal policies, procedures, and practices to customers.
• Explain laws, rules, regulations, standards, policies, and procedures to customers.
• Read, write, and speak English sufficient to perform the duties listed above.

Preferred Qualifications

• Two years of general office experience.
• Knowledge of Minnesota State Parks programs, policies, rules, and facilities.
• Current Local Purchasing Authority certification
• One year of experience using SWIFT.
• Experience using Microsoft Word, Excel, and Outlook software.
• Work experience being a lead worker.

Physical Requirements

Medium Work - Occasionally lifting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or lifting and carrying light objects frequently. Even though the weights being lifted may only be a negligible amount, a job is in this category may require walking or standing to a significant degree or may involve sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.

Additional Requirements

It is policy of the Department of the Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:

• Employee Reference Checks
• SEMA4 Record Check
• Conflict of Interest Review
• Criminal History Check
• Education/License Verification

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Audrey Butts at audrey.butts@state.mn.us or 218-595-7106.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Erin Tappan at erin.tappan@state.mn.us

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.